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Cisco Secure Access Help

Schedule Upgrade Windows or Delay for a Connector Group

Updated: August 24, 2026

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When updated software for a resource connector is available, configure an upgrade window to determine when that upgrade will occur.

Secure Access updates the software on the Resource Connectors in a Connector Group that are deployed in an organization periodically. Administrators can choose to schedule when upgrades occur for the Connector Group by configuring upgrade windows. Otherwise, Secure Access schedules any upgrades automatically on any day of the week. Administrators can configure a date to delay the upgrades for the Connector Group. The calendar enforces the latest allowed resume date shown in the Delay upgrade windows dialog.

Note

These upgrade and delay settings apply only to resource connector software updates and do not include operating system updates for the connector host.

Configuring Upgrade Windows on Connector Groups

To configure when an upgrade occurs, add a single upgrade window or a series of upgrade windows for a Connector Group in your organization. An upgrade window controls the day and time period when Secure Access updates the Resource Connectors in a Connector Group.

Note

You can add a total of 10 upgrade windows for a Connector Group.

Secure Access will use any upgrade windows that you configure to schedule the updates to the connectors in the Connector Group. For each upgrade window, configure the day of the week, start time, and duration. You must choose a time period for the upgrade window that is between one and 24 hours.

For information about setting up upgrade windows, see Add Upgrade Windows for a Connector Group.

Configuring a Delay of Upgrades on Connectors in a Connector Group

To delay the software updates on the Resource Connectors in a Connector Group, configure the date after which Secure Access will schedule the updates. The date that you can choose is between the current date and the time period determined by Secure Access for the updates. For information about setting up a delay, see Add Delay of Upgrades for a Connector Group.

Add Upgrade Windows for a Connector Group

Add upgrade windows for a connector group to control when Secure Access updates your resource connectors. The duration for each upgrade window must be between one and 24 hours.

Note
You can add 10 upgrade windows for a Connector Group in the organization.

For more information, see Schedule Upgrade Windows or Delay for a Connector Group.

Before you begin

Procedure

  1. Navigate to Connect > Network Connections > Connector Groups.


    The Secure Access Network Connections interface.

  2. Locate a Connector Group in the table, click the ellipsis (...) icon at the end of the row, and choose Manage upgrade windows.

    The Manage upgrade windows dialog displays the region, estimated time, and upgrade settings.

  3. Review the region name and the estimated time required to complete the upgrades on the connectors in the connector group.

    Note
    If the estimated time is 5 or more hours, consider using 2 or more upgrade windows.

  4. Configure the upgrade window:

    1. For Day of the week, choose Daily or a specific day.
    2. For Start time, choose the hour and minutes during the 24 hour period to begin the upgrade.
    3. For Duration, choose the number of hours after the start time for the upgrade. You must choose a duration between one and 24 hours.

  5. (Optional) Click + Add another upgrade window to configure another upgrade window.

  6. (Optional) Click the trashcan icon (delete) to remove an upgrade window.

  7. Click Save.

Add Delay of Upgrades for a Connector Group

You can delay software updates for resource connectors in a connector group. Secure Access uses your configured upgrade windows to schedule updates after the delay period. The calendar enforces the latest allowed resume date shown in the Delay upgrade windows dialog.

For more information, see Schedule Upgrade Windows or Delay for a Connector Group.

Before you begin

Procedure

  1. Navigate to Connect > Network Connections > Connector Groups.


    The Secure Access Network Connections interface.

  2. Locate the connector group in the table, click the ellipsis (...) icon at the end of the row, and choose Delay upgrade windows.

    The Delay upgrade windows dialog displays the connector group name, the latest allowed resume date, a date selection field, and Save and Cancel buttons.

  3. In the Select a date field, click the date to open the calendar and select the date when you want upgrades to resume.

    The calendar enforces the latest allowed resume date shown in the dialog.

    The calendar displays available dates.
    Note
    The delay date represents the beginning of the period when the upgrade can start. For example, if your upgrade schedule is May 30 at 01:00 UTC and you select May 31, the next upgrade starts at 01:00 UTC on May 31.

  4. Click Save.