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Cisco Secure Access Help

Enable Cloud Malware Protection for Confluence Tenants

Updated: August 24, 2026

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Provides instructions for completing the Enable Cloud Malware Protection for Confluence Tenants workflow in Cisco Secure Access. You must have full admin access to the Secure Access dashboard.

Secure Access supports Cloud Malware protection in Confluence Enterprise sites only for file attachments to Confluence pages. Secure access does not provide Cloud Malware protection for Confluence page contents, comments, attachments to comments, whiteboards or database tables. A tenant can access only a single Confluence site; to apply Cloud Malware protection to multiple Confluence sites, you must establish a separate tenant for each.

To enable this protection you must first authorize your Confluence tenant with Secure Access as described here.

Before you begin

  • You must have full admin access to the Secure Access dashboard. See Manage Accounts.

  • You must have full admin access in a Confluence account.

Procedure

  1. Navigate to Admin > Authentication.

  2. Under Platforms, click to expand Confluence.

  3. In the Cloud Malware section, click Authorize New Tenant to add a Confluence tenant to your Secure Access environment.

    The Auth New Confluence Malware interface.

  4. In the Confluence Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next.

    The Confluence Malware Reqs interface.

  5. Enter the Tenant Name. Click Next.

    The Confluence Malware Name interface.

  6. Select a Response Action for Secure Access to apply to Confluence page attachment files found with malware and then click Next.

    • Choose Monitor to cause Secure Access to log Confluence attachment files detected with malware.

    • Choose Delete to cause Secure Access to delete attachment files detected with malware.

      Note
      Secure Access leaves no indication in the Confluence page of the attachment deletion.
    The Confluence Malware Action interface.

  7. Click Next to be redirected to the Atalassian login page.

    The Confluence Malware Integrate interface.

  8. Log in with Confluence admin credentials. The Confluence Access Authorization page will appear.

  9. From the Use app on drop-down, select a Confluence site for the new tenant to access . (Each tenant can access only one Confluence site.) Click Accept.

    The Confluence Select Site interface.

  10. You are redirected to Secure Access and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized. Click Done to complete.

    The Confluence Malware Done interface.

  11. The new tenant will appear on the Authorization page in the list under Confluence.

    The Confluence Malware Final interface.