Cisco.com Search

AI FAQ

Frequently asked questions

Cisco.com Search uses retrieval-augmented generation to improve user searches, serving AI-generated answers alongside standard search results. These answers are based on documentation from Cisco.com. AI-generated text might have errors, incomplete information, or biases, so it’s best to verify responses for accuracy and completeness before taking action. 

For best results, ask a question about Cisco products and services. Use clear and specific language to make your request easy to understand. Choose simple words and short sentences that provide context for your topic. Examples: 

  1. Which Cisco products are offered for a 5G core network? 
  2. Where can I find Cisco security vulnerabilities updates? 
  3. What tools and training does Cisco have to help partners understand the position and capabilities of Cisco? 

Generative Al responses are only available to logged-in users. If you log out of your Cisco.com account, only the standard search results will be returned. 

Yes. You can share feedback using the “Rate your response” feature below the AI response. After choosing a feedback icon, your selection will be submitted automatically. Your selections and any optional comments will be used to help us improve the AI feature.

No, your search terms are not used for training the AI model or retrieval method. Only the feedback you provide in the “Rate your response” feature will be used to help us improve.