Create queues

Updated: August 14, 2026

Want to summarize with AI?

Guides you through creating new interface queues by manually adding them and configuring queue properties.

Use this task to create new interface queues.

Cisco Crosswork Planning discovers queues. However, you can manually add them. Once discovered or created, queues appear in the Interface Queues table.

Procedure

Open the plan file (refer to Open plan files). It opens in the Network Design page.
From the toolbar, choose Actions > Insert > Others > Interface Queues.

Alternatively, in the Network Summary panel, click in the Interface queues tab.

The Interface queues tab is available under the More tab. If it is not visible, then click the Show/hide tables icon () and check the Interface queues check box.
Select the required interfaces.
Click Next.
Enter the queue name.
Optionally enter the queue properties of priority, weight, and police limit. For information on how these queue properties behave, refer to Interface queue properties and QoS bound calculations.
Submit your changes.

The new queue appears as an option in the QoS drop-down list in the toolbar.

What to do next

Map a service class to the queue. For instructions, refer to Map service classes to queues.

Edit interface queue properties

Complete these steps to edit the QoS parameters using Interface queues properties.

Procedure

Open the plan file (refer to Open plan files). It opens in the Network Design page.
In the Network Summary panel on the right side, select the interface queues from the Interface queues table.

If the Interface queues tab is not visible, then click the Show/hide tables icon (), select the Interface queues check box, and click Apply.
Click .
Update one or more QoS fields: Priority, Weight, and Police limit. This enables you to create the desired QoS requirement.
Save your changes.

Need help?

Open a support case

(Requires a Cisco Service Contract)

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.