Cisco Crosswork Planning Design 7.2.x User Guide

Create service classes

Updated: August 14, 2026

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Provides instructions for creating a new service class, including naming, mapping to queues, and saving the configuration within the QoS management interface.

Use this task to create new service classes.

Procedure

SUMMARY STEPS

Open the plan file (refer to Open plan files). It opens in the Network Design page.
In the toolbar, select Manage QoS from the QoS drop-down list, or use the Actions > Edit > Manage QoS option.
In the Service Classes section, click .
Enter a unique name under the Name column.
(Optional) If queues exist and if you want to map this new service class to one or more queues, select them from the list.
Save the changes.

DETAILED STEPS

	1.	Open the plan file (refer to Open plan files). It opens in the Network Design page.
	2.	In the toolbar, select Manage QoS from the QoS drop-down list, or use the Actions > Edit > Manage QoS option.
	3.	In the Service Classes section, click . An empty row appears.
	4.	Enter a unique name under the Name column.
	5.	(Optional) If queues exist and if you want to map this new service class to one or more queues, select them from the list. If queues do not exist, but you want them, you must manually create the queues and then return to this dialog box to select them. For more information, see Map service classes to queues.
	6.	Save the changes.

The newly created service class appears under this section and in the QoS drop-down list in the toolbar.

Map service classes to queues

Use this task to map service classes to interface queues.

Before you begin

To map service classes to queues, those queues must first exist either because they were discovered by Cisco Crosswork Planning or because you manually added them. For more information on creating queues, refer to Create queues.

Procedure

SUMMARY STEPS

Open the plan file (refer to Open plan files). It opens in the Network Design page.
In the toolbar, select Manage QoS from the QoS drop-down list, or use the Actions > Edit > Manage QoS option.
In the Service Classes section, select the service class.
Click Edit.
In the Mapped to queues column, select one or more queues.
Save your changes.
Repeat for each service class to which you are mapping queues.

DETAILED STEPS

	1.	Open the plan file (refer to Open plan files). It opens in the Network Design page.
	2.	In the toolbar, select Manage QoS from the QoS drop-down list, or use the Actions > Edit > Manage QoS option.
	3.	In the Service Classes section, select the service class.
	4.	Click Edit.
	5.	In the Mapped to queues column, select one or more queues.
	6.	Save your changes.
	7.	Repeat for each service class to which you are mapping queues.

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