Cisco Case Study: Vivint Solar

Truly unified communications in the cloud

Vivint Solar was running a piecemeal solution with multiple vendors before consolidating all their collaboration tools together in the cloud with the Cisco Webex collaboration suite. For the first time in company history, Vivint Solar has true, unified communications.

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Overview

Challenges

Had a team of 18 managing a piecemeal solution of eight vendors for their collaboration needs
Continuous outages, performance issues, and lack of follow-through on roadmap promises
Needed to allow all employees to work-from-home quickly

Solutions

Impressive outcomes

True, unified collaboration through one vendor--Cisco
Drastically reduced headcount of infrastructure management from 18 to one
Increased ROI by taking technologies to the cloud
Enabled remote work for all employees

Responding quickly to meet the need

“Bringing all of our collaboration tools together in the cloud with Cisco Webex has delivered an unparalleled experience. The ability to have our entire company switch to work-from-home overnight is enhancing our business continuity strategy.”
Mike Hincks, Director of IT Infrastructure, Vivint Solar

Who is Vivint Solar?

Industry: Energy and utilities
Location: Lehi, Utah
Size: 7,500+ employees
Website: https://www.vivintsolar.com/