Cisco Case Study: Vivint Solar

Truly unified communications in the cloud

Vivint Solar was running a piecemeal solution with multiple vendors before consolidating all their collaboration tools together in the cloud with the Cisco Webex collaboration suite.  For the first time in company history, Vivint Solar has true, unified communications.



  • Had a team of 18 managing a piecemeal solution of eight vendors for their collaboration needs
  • Continuous outages, performance issues, and lack of follow-through on roadmap promises
  • Needed to allow all employees to work-from-home quickly

Impressive outcomes

  • True, unified collaboration through one vendor--Cisco
  • Drastically reduced headcount of infrastructure management from 18 to one
  • Increased ROI by taking technologies to the cloud
  • Enabled remote work for all employees

Responding quickly to meet the need

Bringing all of our collaboration tools together in the cloud with Cisco Webex has delivered an unparalleled experience. The ability to have our entire company switch to work-from-home overnight is enhancing our business continuity strategy.

Mike Hincks, Director of IT Infrastructure, Vivint Solar

Who is Vivint Solar?

Industry: Energy and utilities
Location: Lehi, Utah
Size: 7,500+ employees