Manufacturing

Lohia Corp transforms communication with Cisco

Lohia Corp enhances collaboration, boosts productivity, and ensures seamless connectivity across its operations, driving business success

Lohia Corp overcomes connectivity challenges with Cisco


Lohia Corp faced communication challenges, impacting remote work and team collaboration. Partnering with Cisco, they implemented a robust solution for seamless connectivity.

Lohia Corp Limited

Lohia Corp is a global leader in machinery for the plastic woven fabric industry, providing end-to-end solutions for packaging and infrastructure applications in over 90 countries.

Challenge

Lohia Corp faced communication issues hindering collaboration and remote work, including poor intersite communication, lack of connectivity for operators, and inadequate remote work support. To address these, Lohia Corp identified several key challenges:

  • Needed a reliable way to enhance intersite communication for dispersed teams
  • Sought seamless connectivity for field operators to boost on-the-go productivity
  • Required robust support for remote work to improve employee flexibility
  • Faced challenges with outdated systems affecting overall efficiency

Solution

Cisco implemented Webex Calling, optimizing communication with voice calls, video conferencing, and instant messaging, which improved reach and routing efficiency and provided cost savings.

  • Cisco Webex Calling offers a secure, cloud-based phone system for enhanced business communication.
  • Webex Calling Apps deliver seamless, secure communication across devices.

Outcomes

Seamless intersite communication achieved

The new communication system enables efficient collaboration across dispersed teams, boosting overall productivity.

Enhanced remote work capabilities

Remote employees experience increased flexibility and productivity with reliable, uninterrupted connectivity from anywhere.

Improved on-the-go productivity for field operators

Field operators now have access to seamless and secure communication tools on their mobile devices

Modernized communication infrastructure

Helped increased operational efficiency, reduce maintenance costs.

Addressing Communication Challenges

Lohia Corp faced significant communication challenges that hindered their ability to collaborate and effectively support remote work. The lack of intersite communication created difficulties for teams spread across multiple locations. Field operators struggled with connectivity issues, reducing their productivity on the go. Additionally, the existing system did not adequately support remote work, impacting employees' flexibility and overall efficiency.

To overcome these obstacles, Lohia Corp partnered with Cisco and Proactive Data Systems. Cisco, a leading provider of IP telephony solutions, offered a comprehensive suite of tools designed to enhance connectivity and collaboration. The implementation of Cisco Webex Calling was a key component of the solution. This platform facilitates seamless intersite communication through voice calls, video conferencing, and instant messaging.

Webex Calling Apps allow remote employees to make and receive calls from any device, including smartphones, laptops, and desktops. This flexibility significantly boosts productivity and enables employees to work effectively from any location. The global network and cloud-based infrastructure of Webex Calling ensures uninterrupted communication, keeping the mobile workforce connected and engaged.

The transition to SIP lines provides additional benefits, such as reduced costs and improved voice quality. SIP lines offered flexibility and scalability, allowing Lohia Corp to adapt to changing needs without incurring high upfront costs associated with traditional phone systems. This comprehensive solution addresses Lohia Corp's immediate communication challenges and positions the company for future growth and success.

Proactive Data Systems, with its 33 years of experience in IT infrastructure and cloud solutions, played a crucial role in implementing this solution. Their expertise ensured a smooth transition and helps Lohia Corp leverage Cisco's advanced communication tools to their fullest potential.

Transformative communication solution

The implementation of Cisco Webex Calling by Lohia Corp marks a significant transformation in their communication strategy. The solution's architecture was designed to ensure seamless connectivity across various locations, enhancing the company's ability to collaborate and support remote work. Webex Calling provides a unified communication platform, integrating voice, video, and messaging capabilities.

Key features of the solution include the ability to make and receive calls from any device, which was particularly beneficial for remote employees. The use of Webex Calling Apps on smartphones, laptops, and desktops ensures that employees can stay connected and productive regardless of their location. This flexibility is crucial in improving overall productivity and enabling effective remote work.

The global network and cloud-based infrastructure of Webex Calling plays a pivotal role in ensuring uninterrupted communication. This robust setup allows field operators to stay connected and engaged, even while on the go. The reliable connectivity provided by Webex Calling ensures that Lohia Corp's teams can collaborate effectively, regardless of geographical barriers.

The transition to SIP lines brings additional advantages, such as reduced communication costs and improved voice quality. SIP lines offer a scalable and flexible solution, allowing Lohia Corp to adapt to changing business needs without incurring significant upfront costs. This shift from traditional phone systems to SIP lines is a strategic move that enhances the company's overall communication infrastructure.

Proactive Data Systems was instrumental in the successful implementation of this solution. Their expertise ensured a smooth deployment process and helped Lohia Corp fully leverage the benefits of Cisco's communication tools. The partnership between Lohia Corp, Cisco, and Proactive Data Systems resulted in a modern, scalable communication solution that addresses immediate challenges and positioned the company for future growth.

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