Intesa faced the challenge of manually managing thousands of network devices across a vast network of 2,500 bank branches. This traditional approach was susceptible to error and version control issues. The team needed a better way of maintaining operational stability and compliance across their infrastructure.

• Managing Unprecedented Scale: Overseeing a vast infrastructure of 2,500 branches required evolving beyond traditional manual processes to support the bank’s continued growth and digital complexity.
• Pursuing Maximum Operational Predictability: To maintain the highest standards of service, Intesa sought to transition from traditional configuration methods to a more modern, automated system that ensures total consistency across the network.
• Proactive Regulatory Alignment: As financial regulations like DORA evolve, the team recognized the need for a sophisticated, "as-code" approach to ensure every network change is automatically validated, repeatable, and fully compliant.

Intesa adopted Cisco Services as Code to automate its 2,500 branches through an AI-powered framework. This solution enables one-click network management, allowing for faster, repeatable changes that are fully validated and DORA-compliant. By automating operations, Intesa has replaced manual complexity with a scalable, future-ready infrastructure.

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