Technology

PDS and Cisco: Securing Enterprises Together

Proactive Data Systems (PDS) enhances security, streamlines operations, and empowers teams with Cisco’s advanced security solutions and AI-driven AIOps capabilities

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Achieving 60% faster threat response by transforming security operations to drive efficiency and resilience

Proactive Data Systems

PDS designs & deploys advanced digital infrastructure, cybersecurity, networking, data center, and collaboration solutions for enterprises in India.

Challenge

PDS faced significant challenges managing its security and IT landscape due to operational inefficiencies and increasing complexity. Manual processes were error-prone and time-consuming. Challenges faced:

  • Sought to simplify firewall rule management by removing duplicate and outdated policies for greater efficiency and smoother operations
  • Aimed to reduce alert fatigue by filtering low-priority alerts and enabling teams to focus on critical threats
  • Required unified security systems to achieve end-to-end visibility and improve threat correlation across the ecosystem
  • Looked to automate compliance processes to minimize errors and streamline efforts, and address resource limitations by enabling proactive security operations

Solution

PDS implemented an integrated security ecosystem powered by Cisco solutions and AIOps-driven automation to address complex security challenges, elevate its security posture, streamline operations, and achieve measurable improvements.

Products deployed:


Outcomes

Unified and optimized security framework

PDS achieved a cohesive security posture with streamlined management.

Faster incident response

AI-driven insights and automation enabled quicker detection and mitigation of threats.

Reduced policy inefficiencies

Automated policy optimization led to cleaner configurations and improved network performance.

Enhanced compliance posture

Streamlined processes and better visibility simplified audits and regulatory adherence.

Streamlined security operations with AI insights

Proactive Data Systems recognized the need to modernize its cybersecurity framework and overcome operational inefficiencies. To address these challenges, PDS deployed an integrated security ecosystem leveraging Cisco’s advanced solutions and AIOps capabilities. The goal was to automate and optimize security workflows, reduce manual effort, and gain better visibility across their diverse IT landscape.

The implementation included key components such as Cisco Secure Firewall for advanced threat protection, Cisco XDR for extended detection and response, and Cisco Security Cloud Control for centralized policy management. Crucially, AIOps capabilities and the Cisco AI Assistant were integrated to automate routine tasks, provide actionable insights, and enable faster decision-making. This allowed PDS to move from a reactive stance to a proactive one, addressing issues before they escalated. Best practices such as policy optimization with AI, unified threat visibility, and Zero Trust implementation were adopted to maximize the value of the deployed solutions.

Center of Excellence

Impact on IT operations and security

The deployment of Cisco Security solutions combined with AIOps delivered significant, measurable improvements across Proactive Data Systems' IT and security operations.

A key achievement was the dramatic improvement in incident response time. AI-powered correlation of alerts across Cisco XDR and Email Threat Defense reduced noise and highlighted critical incidents, enabling a 60% faster response to high-priority threats. This allowed security teams to focus on the most substantial risks rather than suffering from alert fatigue.

Operational efficiency saw a significant boost through automation. Routine tasks and workflow optimization resulted in saving an estimated 20 hours of manual effort per month. This reduction in operational overhead also lowered the dependency on hiring additional IT staff, empowering existing teams with AI-driven automation.

Firewall policy management became significantly more efficient and less error-prone. Leveraging AIOps capabilities identified duplicate and conflicting rules, reducing policy clutter by 35%. Automated identification and removal of redundant rules led to a 25% reduction in the mean time required to modify and deploy firewall policies, enhancing network efficiency and reducing manual errors.

Furthermore, the integrated solutions provided unified visibility across endpoints, email, and network layers, enhancing decision-making through real-time insights. Predictive analytics using AIOps enabled proactive maintenance by forecasting potential misconfigurations and vulnerabilities. This comprehensive approach not only streamlined security management but also accelerated PDS's digital transformation journey by ensuring seamless security integration with cloud-native applications.

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