Service Provider

Securing and transforming Indonesia’s digital landscape

Indosat Ooredoo Hutchison and Cisco ensure secure connectivity for over 270 million Indonesians, driving digital transformation from cities to remote islands.

Securing Indonesia’s digital growth amid rising cyber threats


With rising cybersecurity threats, Indosat partnered with Cisco to create a strategic roadmap and implement advanced security measures, ensuring a secure and inclusive digital future.

Indosat Ooredoo Hutchison

Indosat Ooredoo Hutchison, a leading digital telecommunications company in Indonesia, offers a wide range of services connecting people, businesses, and communities nationwide.

Challenge

In an evolving digital landscape, Indonesia faced increased cyber threats. As Indonesia’s leading telco, Indosat is aligned with the nation’s digital powerhouse goal. Robust cybersecurity is key to ensuring a secure, connected infrastructure for all:

  • Aimed to mitigate the rise of sophisticated cyber threats as rapid digitization increases risks to millions of customers' data and Indonesia's expanding digital infrastructure.
  • Strived to maintain a secure and reliable digital infrastructure nationwide, addressing the challenges posed by serving a population across an extensive archipelago.
  • Needed to scale cybersecurity measures to support new technologies and services, addressing evolving security needs in the journey to becoming an AI-driven tech company.
  • Focused on enhancing and implementing robust measures to safeguard the sensitive personal and financial data of over 100 million customers, proactively preventing breaches.
  • Needed to develop a comprehensive cybersecurity strategy to support Indonesia's ambition of becoming a digital powerhouse by 2045, enhancing reliance on digital services.

Solution

To tackle the evolving threat landscape, Indosat teamed with Cisco on a security strategy for their digital ecosystem—conducting a Security Control Assessment to identify gaps and establish a robust framework for immediate and long-term resilience:

  • Cisco Security Services: Protect entities from threats, strengthening security resilience, reducing complexity and risk, and enabling uninterrupted, frictionless digital experiences.

Outcomes

Secured connectivity, empowered growth

Strengthened cybersecurity, ensuring safe and reliable network infrastructure across Indonesia's vast digital landscape.

Data protected, risks minimized

Successfully mitigated growing cyber risks and protected the personal data of over 100 million customers.

Enabling Indonesia's path to digital excellence

In the heart of Indonesia's digital transformation, Indosat Ooredoo Hutchison stands as a beacon of progress, dedicated to advancing the ambitious vision of Golden Indonesia 2045. This initiative seeks to position Indonesia as a digitally advanced and competitive nation by 2045.

As the country experiences rapid digitization, Indosat faces the unique challenge of securing a vast digital ecosystem that serves over 270 million people across more than 17,000 islands. A strategic approach is essential to protect customers' personal and financial data while securing the nation's expanding digital infrastructure.

As one of Indonesia's leading telecommunications providers, Indosat aims to be a key enabler of the Golden Indonesia 2045 vision by implementing robust cybersecurity measures to safeguard the nation's diverse digital landscape. The goal is to ensure reliable connectivity from bustling cities to remote islands, adapting security protocols to support emerging technologies.

To effectively address these challenges, Indosat partnered with Cisco to conduct a comprehensive security audit, marking a crucial first step in evaluating and enhancing their digital ecosystem.

Building a resilient framework for enhanced cybersecurity

To tackle the pressing cybersecurity challenges posed by Indonesia's rapid digitization, Indosat teamed up with Cisco to embark on a comprehensive security audit, laying the groundwork for enhanced cybersecurity measures.

This collaborative effort included a detailed Security Control Assessment to identify vulnerabilities and establish a robust cybersecurity framework that ensures both immediate protection and long-term resilience. By executing five major cybersecurity transformational tracks – Security Operation Centre Assessment, IT Security Architecture Assessment, Telco Security Architecture Assessment, Security Architecture Model Framework, and the Security Roadmap, Indosat was able to develop and implement a security strategy tailored to its expansive digital ecosystem.

These efforts have significantly strengthened Indosat's network infrastructure, enhanced secure connectivity, and empowered growth across Indonesia's digital landscape. As the journey continues, Indosat's initiatives contribute to the realization of Golden Indonesia 2045, envisioning a nation ready to lead in the digital age, where technology and security go hand in hand, empowering every citizen towards a brighter, digital future.

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