Jammu & Kashmir Bank
Jammu & Kashmir Bank is a prominent financial institution serving North India, committed to fostering financial inclusion and empowerment.
J&K Bank's Cybersecurity Reinvention with Cisco for Resilience
Discover how J&K Bank partnered with Cisco to streamline operations, fortify cybersecurity, and extend financial services to underserved communities.
Jammu & Kashmir Bank
Transforming Operations with Cisco Intersight
Facing operational silos and scalability challenges, the bank sought a solution to centralize management and automate provisioning. Partnering with Cisco, they implemented Cisco Intersight, transitioning from a server-based to an infrastructure-based approach.
Implementing Cisco Intersight allowed real-time visibility, automation, and seamless scalability across their IT infrastructure. It helped break down silos and automate tasks, ultimately streamlining operations and improving efficiency. With Cisco Intersight, the bank achieved agility, security, and enhanced customer experience, aligning IT with business needs.
Fortifying Cybersecurity with Cisco Solutions
J&K Bank recognized the critical importance of cybersecurity in their digital transformation journey. With evolving cyber threats and a commitment to safeguarding customer data, they sought an all-encompassing solution stack. Partnering with Cisco, they deployed the Cisco Cybersecurity Solution Stack, comprising Cisco Secure Web, Secure Client, Stealthwatch, Umbrella, and Secure Firewall.
This comprehensive suite provided robust threat detection, prevention, and remediation capabilities. Leveraging AI-driven insights and continuous monitoring, the bank fortified its defenses, ensuring business continuity and customer trust in the face of evolving cyber risks.
Enhancing Operations and Security with Cisco Solutions
Facing challenges of complexity and security risks, the bank sought centralized network management and robust security protocols. Partnering with Cisco, they deployed Cisco ACI, Cisco Secure Firewall, and Cisco Web Security Appliance (WSA) solutions.
This end-to-end network refresh provided centralized control, increased visibility, and agile network operations. With Cisco's expertise and customer-centric approach, J&K Bank achieved seamless operations and impenetrable security, driving efficiency and customer trust.
Expert customer experience team fills gaps
Today, the cybersecurity solutions stack from Cisco is an indispensable part of J&K’s operations, and the organization believes that Cisco’s customer experience initiatives have a huge role to play. As Muneer says, “Often we find there are unutilized capabilities, which we could add with the help of the Cisco Customer Experience CX team, and bring the promise of unparalleled benefits and seamless banking to our customers. This team leans in to really understand what we’re dealing with and then makes sure we win—every single time.”
Often, clients get overpowered by the sheer range of Cisco solutions, and aligning solutions to precise business needs might be challenging. The Cisco Customer Success CX team mitigates these challenges by providing a single, unified, and orchestrated approach to solutions deployment, providing connected experiences for customers, clients, and Cisco touchpoints. Such cross-functional alignment ensures a better understanding of solutions and the ability to leverage each solution optimally. By eliminating barriers, and unlocking insights and thought leadership, Cisco CX teams help clients maximize their investments and optimize their business processes.
