Wholesale and Distribution

GEODIS powers global logistics with Cisco IQ

Transforming supply chain resilience through proactive asset management, lifecycle intelligence, and modern, high-performance network architecture.

Driving operational excellence at scale with Cisco IQ


GEODIS leverages Cisco IQ and SD-WAN to ensure uptime and gain visibility across their global infrastructure which allows them to deliver on their promise to protect their customers' brand.

About GEODIS

A global leader in logistics, GEODIS provides end-to-end supply chain solutions, including freight forwarding and distribution, across 170 countries.

Challenges

GEODIS navigated the complexities of a fragmented, legacy network. Lacking deep landscape visibility, they faced hurdles in maintaining operational agility and global scalability, which created performance risks that threatened the integrity of their customers' brands.

  • Cost of Downtime: Just 30 minutes of unplanned outages can cost hundreds of thousands of dollars in lost throughput, SLA penalties, and recovery labor.
  • Operational Bottlenecks: An aging WAN infrastructure struggled to support the data-intensive needs of modern logistics, creating performance gaps that impacted global operations.
  • Manual Lifecycle Management: IT teams were burdened by manual data aggregation, making it difficult to track hardware health, EOL status, and refresh cycles at scale.
  • Security & Vulnerability Exposure: The lack of granular visibility made it difficult to identify and remediate critical vulnerabilities, forcing the team into a reactive posture.

Solutions

To build a foundation of digital resilience, GEODIS partnered with Cisco Professional Services; they deployed a modern SD-WAN fabric and transitioned to Cisco IQ for deeper, real-time intelligence. This shift moved the organization from a reactive maintenance model to a proactive, automated, and centralized strategy that ensures significantly less impact on production.

  • Modernized Network Fabric: Deployed Cisco SD-WAN to transition global sites to an agile, self-healing, and high-performance architecture.
  • Advanced Lifecycle Intelligence: Transitioned to Cisco IQ to gain centralized, single-pane-of-glass visibility into hardware health, compliance, and performance.
  • API-Driven Automation: Integrated Cisco IQ with internal platforms to automate vulnerability response and significantly reduce manual IT labor costs.
  • Actionable Roadmap: Developed a phased strategy to identify and replace Last Day of Support (LDOS) equipment, ensuring continuous production stability.

Outcomes

Significantly reduced downtime

Ensuring reliable delivery of customers’ products across 170 countries.

Faster risk mitigration

Remediating critical security risks in minutes instead of days through targeted, AI-powered inventory-based analysis.

Proactive financial & lifecycle planning

Transforming manual reporting into proactive capex planning and precise hardware refresh cycles.

GEODIS: The digital nervous system of global supply

As one of the world’s top logistics providers, GEODIS operates a 24/7 network that serves as the digital nervous system for global trade. With 49,000 employees across 170 countries, the company manages everything from freight forwarding to the distribution of life-saving medical devices. In this environment, the network is not just a utility, it is the critical infrastructure that protects their customers' reputations. However, as the company scaled, their aging wide-area network struggled to keep pace with modern, data-intensive logistics requirements. Faced with the reality that even minor downtime could result in catastrophic financial and reputational loss, GEODIS recognized that operational excellence required a fundamental shift in infrastructure strategy.

The "One Cisco" evolution

To build a foundation of digital resilience, GEODIS partnered with Cisco to embrace a "One Cisco" vision. By leveraging Cisco Professional Services, the team successfully deployed Cisco SD-WAN, transitioning their global sites to a modern, agile fabric with zero impact on production. This shift replaced reactive maintenance with a self-healing, high-performance architecture. By applying this same blueprint to their remote access and LAN core infrastructure, GEODIS has ensured that their digital environment remains a secure, high-availability engine capable of supporting their complex, global operations.

Visibility and proactive intelligence

The transition from CX Cloud to Cisco IQ marked a turning point in how GEODIS manages its global footprint. Cisco IQ unlocked deep, real-time visibility into the asset landscape, allowing the team to move from manual, time-consuming data aggregation to precise, automated lifecycle management. Today, GEODIS proactively tracks hardware health, EOL status, and refresh cycles at scale. Through API-driven automation, the IT team can now identify and remediate vulnerabilities without broad-spectrum disruption, ensuring that limited resources are focused on high-value strategic initiatives rather than firefighting.

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