Technical Services

Trust at the Heart of Collaboration at LTIMindtree

LTIMindtree reimagined work by building trust into every meeting. With Cisco, collaboration became effortless, human-first, and inspiring.

Building Trust Through Collaboration

LTIMindtree logo

LTIMindtree set out to build a workplace founded on trust, where collaboration is effortless and technology simply works.

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that partners with enterprises to reimagine business, accelerate innovation, and drive AI-centric growth.

Challenge

LTIMindtree operated multiple systems across 700+ sites. Employees faced fragmented and frustrating meeting experiences. They needed a collaboration platform that was consistent, secure, and human-first.

  • Needed a single, reliable collaboration experience across 700+ sites
  • Meetings often took longer than expected, and audio or video issues made it harder for employees to stay connected
  • Leaders wanted to build trust by giving employees tools that “just work”
  • Hybrid work demanded scale, security, and a human-first approach
  • Beyond employees, LTIMindtree sought to build trust with customers by showcasing a modern, reliable collaboration experience

Solution

LTIMindtree transformed collaboration with Cisco. By standardizing Webex devices, using AI to enhance experiences, and scaling rapidly with Cisco Capital, they created an environment where trust and collaboration thrive:

  • Cisco Devices deployed globally, from huddle pods to boardrooms
  • Cisco Webex Control Hub for centralized management and workspace insights
  • Cisco RoomOS delivered a familiar, easy experience across multiple collaboration platforms
  • Webex AI features ensured clear voices, framed speakers, and equity of experience
  • Cloud Calling made collaboration seamless and reliable anywhere
  • Secure Access for all 72K+ users/endpoints and ThousandEyes assured visibility to keep collaboration seamless and trusted.
  • Cisco Capital enabled a rapid rollout across 700+ global sites.
  • Cisco CX drove implementation, knowledge sharing, and training to keep teams sharp and collaboration resilient

Outcomes

Trusted and Secure

80K+ users enjoy seamless, secure and fast access, while new threats are stopped automatically each month

Faster and smoother connectivity

Remote employees now reach apps 60% faster, boosting speed, flow, and confidence

Fewer incidents, fewer tickets

Incidents dropped 25% and IT tickets fell 30%, turning daily friction into smooth flow

Spaces people love

Effortless meetings with 1,000+ devices boosted global conference room use by 119%, showing spaces people trust

Growth to Resilience

As LTIMindtree continued its rapid global rise, new challenges began to show across the organisation. It wasn’t just about scaling IT systems, as there was also a need to unite teams and strengthen trust. Employees across 700+ sites faced inconsistent meeting experiences, setup delays, and audio or video issues that slowed them down.

For a digital leader serving global enterprises, this was not just an inconvenience. It became a barrier to productivity, confidence, and customer trust.

LTIMindtree set out to reimagine its workplace as human-first, intelligent, and seamless workplace where collaboration simply works.

A Workplace Built on Trust

Building on this vision for a more connected and confident workforce, LTIMindtree turned to Cisco to redesign its collaboration experience from the ground up. Together, they created a workplace foundation that inspires trust and works effortlessly for everyone.

  • Cisco Devices deployed globally, from huddle pods to boardrooms
  • Cisco Webex Control Hub for centralized management and workspace insights
  • RoomOS delivered a familiar, easy experience across multiple collaboration platforms
  • Webex AI features ensured clear voices, framed speakers, and equity of experience
  • Cloud Calling made collaboration seamless and reliable anywhere
  • Secure Access for all 80K+ users and endpoints, with ThousandEyes assuring visibility to keep collaboration seamless and trusted
  • Cisco Capital enabled a rapid rollout across 700+ global sites
  • Cisco CX drove implementation, knowledge sharing, and training to keep teams sharp and collaboration resilient

Outcomes that Inspire Confidence

With this new foundation in place, LTIMindtree began to experience meaningful improvements across performance, reliability, and user confidence. The results have been transformative:

  • 60% faster access to critical applications, reduced from 20 to 30 seconds down to just 5 to 10 seconds
  • 25% fewer IT incidents and 30% fewer tickets, reducing daily friction
  • 1,000+ Cisco Devices modernized rooms with utilization up by 119% as people chose spaces they trust
  • 80K+ secure users with threats automatically mitigated each month, building resilience and peace of mind
  • 80K+ ThousandEyes endpoints providing real-time visibility, cutting troubleshooting time
  • Teams enabled by Cisco CX, trained and skilled to sustain collaboration excellence

Employees now walk into any space knowing it will simply work. Customers and partners experience the same reliability, reinforcing LTIMindtree’s reputation as a trusted digital leader.

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