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LTIMindtree accomplished massive growth, global reach, and 25% fewer IT incidents

Facing an overnight workforce doubling to 80,000 and a massive global expansion, LTIMindtree urgently needed simplicity, resilience, and security. Cisco Services provided dedicated support, and leveraged AI to cut IT incidents by 25%.

 

With a rapid expansion from 50 to 117 offices and over a thousand rooms to transform, LTIMindtree needed a trusted advisor for secure, AI-enabled operations.

Industry: Technology Consulting Services

Company size: 80,000

Location:  40 locations globally 

 

About LTIMindtree

LTIMindtree is an Indian multinational information technology services and consulting company based in Mumbai, operating as a global technology consulting and digital solutions provider, partnering with enterprises to reimagine business models, accelerate innovation, and drive AI-centric growth.  

Challenge

  • Rapid Workforce Doubling: Workforce doubled overnight to 80,000 people, necessitating immediate solutions for simplicity and resilience.
  • Massive Global Expansion: Grew from 50 to 117 offices across five continents, requiring extensive infrastructure transformation and management.
  • Ensuring Security and AI Integration: Needed every person and connection to be secure and AI-enabled across their rapidly expanding and complex network.

Solution

Outcomes

Reduction in IT Incidents

Successfully cut IT incidents by 25%

119% Increase in Conference Room Utilization

Over a thousand rooms were transformed, leading to significantly higher usage. 

Global Expansion and Office Transformation

Expansion from 50 to 117 offices across five continents. 

Enhanced Security and AI-Enabled Operations

Every connection was made secure and AI-enabled, and network operations became easier to manage with Cisco Catalyst Center's AI.

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