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Cisco Case Study: Senior Security Benefits Inc.

SMB moves to cloud-managed phone system

Senior Security Benefits Inc. and Insurance Marketing Group markets life and health insurance to independent agents across the United States. The company has built long-term relationships with many major insurance carriers that rely on the extended sales reach to hundreds of customer buyers. See the results of moving to Cisco Business Edition 4000.

Summary

Challenges

  • 25 year old phone system was maxed out and not scalable
  • Older endpoints were difficult and costly to locate or replace
  • Could not find reliable support for old phone system

Results

  • Cloud management portal simplified initial phone deployments and ongoing management
  • Employee and client satisfaction improved with faster and higher-quality communications
  • Staff able to use time and resources to grow business vs. managing the phone system

Simple, cloud-managed office communications

"The Business Edition 4000 helped us alleviate all the business problems we were facing. Now I spend less time managing the phone system and I can just do my job."

Julie Jones, Assistant VP, Brokerage Sales, Senior Security Benefits Inc.

Professional Marketing Services for Health Care

Industry: Insurance Services
Location: Fort Worth, Texas
Website: http://www.insmg.com/

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