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Case Study: Ritter Communications

Overcoming public cloud concerns

Since its beginning as a local phone service provider in 1906, Ritter Communications has expanded its portfolio to include cloud services. Despite initial concerns from customers and limited experience in cloud services, Ritter Communications has used Cisco cloud architecture to create a booming cloud services business.

Summary

Challenges

  • Leverage existing fiber infrastructure to deliver new revenue-generating services
  • Create a full set of cloud offerings with a lean IT staff and budget
  • Allay customer fears of the public cloud

Solutions

Results

  • Rapid market adoption of new hybrid cloud services
  • Adopted lean, agile network operations
  • Increased customer retention and revenue
  • Reduced OpEx and improved ROI

What they’re saying

"Everything is orchestrated by the customer within Azure Pack. Cisco ACI then automatically provisions the fabric in a secure tenant environment. It’s all integrated. We just coordinate the WAN and Metro IP addresses with the customer, and Cisco ACI does the rest."

Brandon Fergerson, Senior Cloud Engineer, Ritter Communications

Who is Ritter Communications?

Industry: Telecommunications and technology services
Location: Jonesboro, Arkansas
Company Size: 300 employees