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Case Study: Parkview Medical Center

Improving clinical collaboration and workflows

Patient and clinician satisfaction is a priority for Parkview Medical Center. In collaboration with Apple, Cisco, and PatientSafe, they implemented a secure and integrated communications and clinical workflow program that leverages mobility to improve real-time patient care.



  • Fragmented communication and workflows
  • Inconsistent audio and video experiences
  • More time needed at patient bedside


  • Cisco Wi-Fi Optimization for iOS
  • iPhone devices with the PatientSafe app installed
  • Leveraged Fast lane capability, enabling prioritization of network bandwidth for critical apps


  • 60-minute reduction—per nurse, per shift—in the time spent on documentation and coordination
  • 210% increase in the medical center’s HCAHPS score which measures the patient’s view of their care experience
  • 100% specimen collection and label printing at bedside, using an iPhone app that reduces errors

What they're saying

The partnership has opened the door for the collaborative care team to achieve success in both communication, and management of clinical data.

Steve Shirley, VP Information Technology and CIO, Parkview Medical Center

Who is Parkview Medical Center?

Industry: Healthcare
Location: Pueblo, CO
Size: 370 Beds
Website: parkviewmc.com

Apple and Cisco Partnership

Learn more about our joint solutions for the mobile enterprise ranging across networking, security and collaboration on our partnership page.