Guest
ivii demo showroom

Transforming warehouse maintenance and repair

ivii creates state-of-the-art, intelligent assistance systems. Using Cisco Spark, experts located remotely can guide field engineers on the warehouse floor through troubleshooting and repair processes.

Summary

Field engineer performs machine maintenance

Challenges

  • Global employees needing access to local machines
  • Vast amounts of unorganized data
  • Integration of many applications
Employees collaborate with Cisco Spark

Solutions

ivii product on display

Results

  • 90% reduction in travel turnaround time
  • 40% reduction in service ticket time

What they’re saying

Poster in a ivii product display

"We want to rely on a stable vendor, who further develops the product."

Christian Zink, Head of Product Management, ivii

See all case studies

Aerial view of the ivii facility in Austria

Who is ivii?

Industry: Manufacturing
Location: Dobl, Austria

You may also like these customer stories: