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Case Study: Be the Match Bone Marrow Registry

Connecting donors and patients at Be the Match

Be the Match is the world's largest marrow registry, listing nearly 16 million individuals and 238,000 cord blood units.
See how Cisco Webex and Contact Center support this life-saving service.

Overview

Technology Goals

  • Improved communication and collaboration
  • Enhanced donor and patient experiences
  • Security

Impressive outcomes

  • Faster call processing
  • Enhanced patient and donor experience
  • Better communication with courier network

What is Be the Match?

Industry:  Nonprofit

Location:  Minneapolis, MN

Size: Small

URL:  www.bethematch.org