This chapter details how to troubleshoot errors that may occur when working with various components in Security Cloud Control Firewall Management.
Troubleshoot a Secure Firewall ASA device
Explains how to troubleshoot common device issues including connectivity problems, configuration errors, synchronization failures, and deployment challenges to ensure proper device functionality.
Troubleshoot a secure device connector
Provides troubleshooting guidance for Secure Device Connector issues, including unreachable SDCs, inactive status, IP address changes, device connectivity problems, system time errors, version issues, and AWS certificate or connection errors.
Secure event connector troubleshooting
Describes how to troubleshoot Secure Event Connector issues, including onboarding and registration failures, NSEL data flows, event logging problems, inactive SEC status, missing events, host removal, and health checks.
Troubleshoot Security Cloud Control
Describes how to troubleshoot common issues including login failures, access and certificate problems, and object-related errors to resolve system connectivity and functionality problems.
Device connectivity states
Lists device connectivity states in Security Cloud Control and provides troubleshooting methods for offline devices, insufficient licenses, invalid credentials, onboarding errors, new certificates, and unregistered devices.