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Unified Communications
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager Version 15
Series
Cisco Unified Communications Manager (CallManager)
Overview
Product Overview
Product Type
Call Control
Status
Available
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Release Date
16-OCT-2023
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Recent Security Notices
13-Feb-2026
Security Advisory: Cisco Unified Communications Products Remote Code Execution Vulnerability
06-Feb-2026
Field Notice: FN74367 - Cisco Unified Communications Manager IM and Presence Rich Presence Based on Microsoft 365 Calendar Integration Will Not Get Updated - Software Upgrade Recommended
03-Feb-2026
Field Notice: FN74345 - Cisco On-Premises Calling Products: Impact on Secure Communication Due to Upcoming Changes to TLS certificates Issued by Public Certificate Authorities with Client Authentication EKU, Starting May 2026 - Workaround Provided
28-Jan-2026
Field Notice: FN74342 - Cisco Unified Communications Manager: SMTP May Fail to Connect After March 1, 2026 - Workaround Provided
10-Dec-2025
Bulletin: Deprecation of the Cisco Unified Communications Manager Web Dialer Axis1.4-Based API
Document Categories
Configuration
Data Sheets and Product Information
Design
Install and Upgrade
Literature
Maintain and Operate
Reference
Release and Compatibility
Security Notices
Troubleshooting
See also:
Translated End-User Guides
Data Sheets and Product Information
At-a-Glance
Cisco Unified Communications on Cisco HyperFlex At-a-Glance
01-Feb-2021
Data Sheets
Cisco Unified Communications Manager Version 14 Data Sheet
07-Apr-2021
Cisco Unified Communications Manager Version 12.5 Data Sheet
19-Dec-2020
Cisco Unified Communications Manager 12.0 Data Sheet
05-Mar-2018
Cisco Unified Communications Manager 11.5 Data Sheet
08-Aug-2016
Cisco Unified Communications Manager Session Management Edition Version 8.0 Data Sheet
11-Aug-2014
End-of-Life and End-of-Sale Notices
Most Recent
End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) - Perpetual
14-May-2025
End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
09-Jan-2025
End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
14-Sep-2023
End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
02-Mar-2023
End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
01-Mar-2023
End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
20-May-2021
End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
15-Dec-2020
End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
14-Dec-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
11-May-2020
End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
04-May-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
17-Feb-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
01-Aug-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
31-Jan-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
02-Feb-2016
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
21-Jan-2016
View all documentation of this type
Q&A
Cisco Unified Communications Manager Licensing Pricing Model
30-Apr-2007
Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act
13-Apr-2022
Security Notices
Bulletins
Deprecation of the Cisco Unified Communications Manager Web Dialer Axis1.4-Based API
10-Dec-2025
Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
14-Dec-2023
Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
17-Jun-2022
Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
20-Feb-2020
Field Notices
Cisco Unified Communications Manager Version 15
Field Notice: FN74367 - Cisco Unified Communications Manager IM and Presence Rich Presence Based on Microsoft 365 Calendar Integration Will Not Get Updated - Software Upgrade Recommended
06-Feb-2026
new
Field Notice: FN74345 - Cisco On-Premises Calling Products: Impact on Secure Communication Due to Upcoming Changes to TLS certificates Issued by Public Certificate Authorities with Client Authentication EKU, Starting May 2026 - Workaround Provided
03-Feb-2026
new
Field Notice: FN74342 - Cisco Unified Communications Manager: SMTP May Fail to Connect After March 1, 2026 - Workaround Provided
28-Jan-2026
updated
Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended
19-Dec-2023
Field Notice: FN - 70548 - Unified Contact Center Enterprise (UCCE) / Enterprise Chat and Email (ECE) - Microsoft Secure LDAP Mandatory for Active Directory Connections - Workaround Provided
16-Apr-2020
Security Advisories, Responses and Notices
Most Recent
Cisco Unified Communications Products Remote Code Execution Vulnerability
13-Feb-2026
new
Cisco Unified Communications Manager Stored Cross-Site Scripting Vulnerability
01-Oct-2025
Cisco Unified Communications Manager Cross-Site Request Forgery Vulnerability
03-Sep-2025
Cisco Unified Communications Manager Static SSH Credentials Vulnerability
02-Jul-2025
Cisco Unified Communications Products Command Injection Vulnerability
04-Jun-2025
Cisco Unified Communications Products Privilege Escalation Vulnerability
21-May-2025
Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
06-Nov-2024
Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
20-Sep-2024
Cisco Unified Communications Manager Denial of Service Vulnerability
21-Aug-2024
Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
17-May-2024
Cisco Unified Communications Products Remote Code Execution Vulnerability
30-Jan-2024
Cisco Unified Communications Products Privilege Escalation Vulnerability
30-Aug-2023
Cisco Unified Communications Manager SQL Injection Vulnerability
16-Aug-2023
Cisco Unified Communications Products Cross-Site Scripting Vulnerability
16-Aug-2023
Cisco Unified Communications Products Arbitrary File Read Vulnerability
02-Aug-2023
View all documentation of this type
Release and Compatibility
Compatibility Information
Cisco Unified Communications Manager Version 15
Deprecation of H.323 Gatekeeper Control Options in Cisco Unified Communications Manager Release 15
19-Dec-2023
Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x
05-Feb-2026
updated
Deprecation of 32-Bit Windows Plugin Support for Cisco TAPI Service Provider in Cisco Unified Communications Manager
05-Feb-2026
updated
Deprecation of Call Control Discovery via Service Advertisement Framework in Cisco Unified Communications Manager
29-Jul-2025
Deprecation of Mobile Voice Access via H.323 and SIP VXML Gateways in Cisco Unified Communications Manager
05-Feb-2026
updated
Deprecation of Remote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 15
22-Nov-2023
Matrice di compatibilità per Cisco Unified Communications Manager e il servizio IM and Presence, versione 15x
20-Nov-2025
Cisco Unified Communications Manager Hardware Compatibility Matrix
23-May-2011
(XLS - 74 KB)
Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix
08-Jun-2011
(XLS - 14 KB)
Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
25-Sep-2020
Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
05-Oct-2020
Search Cisco Unified Communications Manager Customer Documentation
14-Oct-2009
Vendor MIB Support for Cisco Unified Communications Manager Servers
14-Dec-2013
(XLS - 71 KB)
Release Notes
Cisco Unified Communications Manager Version 15
Release Notes for Cisco Prime Collaboration Deployment, Release 15
18-Dec-2023
Release Notes for Cisco Prime Collaboration Deployment, Release 15SU4
05-Feb-2026
new
Release Notes for Cisco Prime Collaboration Deployment, Release 15SU3
31-Jul-2025
Release Notes for Cisco Prime Collaboration Deployment, Release 15SU2
01-Oct-2024
Release Notes for Cisco Prime Collaboration Deployment, Release 15SU1
28-Mar-2024
Release Notes for Cisco Unified Communications Manager Release 15SU3a and the IM and Presence Service Release 15SU3
14-Aug-2025
Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1
18-Oct-2024
Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15
22-Oct-2024
Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU4
04-Feb-2026
new
Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2
04-Dec-2024
Reference
Command References
Cisco Unified Communications Manager Version 15
Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 15 and SUs
05-Feb-2026
updated
Documentation Roadmaps
Cisco Unified Communications Manager Version 15
Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 and SUs
05-Feb-2026
updated
Licensing Information
Open Source License Notices for Cisco Unified Communications Manager
25-Mar-2008
Design
Design Guides
Cisco Unified Communications Manager Version 15
Cisco Collaboration Sizing Guide
04-Feb-2024
(PDF - 1 MB)
Cisco Collaboration Solutions Design Guidance
14-Dec-2023
Preferred Architecture for Cisco Collaboration 15 On-Premises Deployments, Design Overview
04-Nov-2024
(PDF - 2 MB)
Install and Upgrade
Install and Upgrade Guides
Cisco Unified Communications Manager Version 15
Cisco Virtualization Guide for Cisco On-premises Calling Applications
04-Feb-2026
(PDF - 1 MB)
Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs
05-Feb-2026
updated
Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs
05-Feb-2026
updated
Install and Upgrade TechNotes
Apple Push Notifications Updates
12-May-2020
(PDF - 163 KB)
Install CUCM Cluster Using Data Export and Import Feature
22-Jul-2025
Upgrade IP Phone Firmware Individually
23-Jul-2024
Configuration
Configuration Examples and TechNotes
Most Recent
Call Recording Examples for Network-Based and Phone-Based Recording
05-Dec-2025
Create New Certificates from Signed CA Certificates
12-Nov-2025
Encrypt and Decrypt IM&P Compliance Encryption Key
25-Sep-2025
Configure Visual Voicemail for Jabber and Webex
11-Sep-2025
Adjust WaterMark in RTMT of Call Manager Procedure
05-Aug-2025
Manage Bulk Certificates between CUCM Clusters for Phone Migration
16-Jul-2025
Configure Backup and Restore from GUI in CUCM
15-Jul-2025
Configure LSC on IP Phone with CUCM
15-Jul-2025
Configure CUCM for Secure LDAP (LDAPS)
03-Jun-2025
Configure Single Number Reach for CallManager
27-Feb-2025
Rebuild CUCM Publisher from Subscriber
19-Dec-2024
Configure Time of the Day Routing
06-Nov-2024
SAML SSO Microsoft Entra ID Identity Provider
05-Nov-2024
Implement Reuse of Multi-SAN Tomcat Certificate for CallManager
24-Oct-2024
Reset or Change CUCM OS Admin and Security Password
12-Sep-2024
View all documentation of this type
Configuration Guides
Cisco Unified Communications Manager Version 15
Configuration and Administration of the IM and Presence Service, Release 15 and SUs
07-Jan-2026
Database Setup Guide for the IM and Presence Service, Release 15 and SUs
13-Jan-2026
Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
08-Sep-2025
Instant Messaging Compliance for the IM and Presence Service
01-Oct-2024
Interdomain Federation Guide for the IM and Presence Service, Release 15
29-Feb-2024
Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs
05-Feb-2026
updated
Partitioned Intradomain Federation Guide for the IM and Presence Service
17-Jan-2019
Push Notifications Deployment Guide
20-Aug-2024
System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
06-Feb-2026
updated
Programming Guides
Cisco Unified Communications Manager Version 15
Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs
31-Jul-2025
Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs
05-Feb-2026
updated
SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager
27-Mar-2025
Maintain and Operate
End-User Guides
Cisco Unified Communications Manager Version 15
Cisco Unified Communications Self Care Portal User Guide, Release 15
18-Dec-2023
Voice Log Translator 2.3.1 User Guide
14-Apr-2004
Maintain and Operate Guides
Cisco Unified Communications Manager Version 15
Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
31-Oct-2025
Bulk Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
01-Oct-2024
Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
09-Oct-2024
Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 15 and SUs
03-Mar-2025
Prime Collaboration Deployment Administration Guide, Release 15 and SUs
05-Feb-2026
updated
SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 15 and SUs
26-May-2025
Security Guide for Cisco Unified Communications Manager, Release 15 and SUs
05-Feb-2026
updated
Compatibility Information for Cisco Unified Communications Manager and IM and Presence Service, Release 10.x
01-Sep-2015
Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.1(1)
06-Dec-2013
Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.0(1)
06-Dec-2013
Maintain and Operate TechNotes
Managing Voice Quality with CVM and Telemate
26-Jun-2019
Perform a Health Check of CUCM Database Replication
17-Jul-2025
Unified Communications VMware Snapshot Verification
06-Sep-2013
Troubleshooting
Error and System Messages
Cisco Unified Communications Manager Version 15
System Error Messages for Cisco Unified Communications Manager 15
18-Dec-2023
Support FAQ
Q.A for CUCM PHONE CERTIFICATES (LSC/MIC)
21-Nov-2016
Troubleshooting TechNotes
Most Recent
Troubleshoot CUCM Database Replication Issues
03-Dec-2025
Troubleshoot Jabber SIP Call Issues with Wireshark
25-Sep-2025
Troubleshoot Full Common Partition in CUCM
26-Aug-2025
Recover from Ungraceful Shutdowns on VOS
24-Jul-2025
Regenerate Certificates In Unified Communications Manager
13-May-2025
Troubleshoot Issues When TFTP Reaches Maximum Serving Count
21-Mar-2025
Troubleshoot Memory Allocation Failed during Query Processing after SIP Trunk Fails to Be Added
26-Jan-2025
Troubleshoot Call Routing Issue via CUCM Dialed Number Analyzer
25-Oct-2024
Enable Specific License Reservation for CUCM Version 12.5
05-Sep-2024
Collect Trace Data from a CUCM Cluster
22-Aug-2024
Troubleshoot E911 Location with Webex UCM Calling
31-May-2024
Demonstrate IP Phone Migration from Secure to Non-secure CUCM
08-Feb-2024
Collect CUCM Logs if RTMT Is Not Accessible or Available
26-Jan-2024
Configure and Troubleshoot NTP on CUCM and IM&P
22-Nov-2023
Identify Unexpected Shutdown in UC Application
11-Oct-2023
View all documentation of this type
Literature
White Papers
Case Study IP Telephony Deployment - ACU
02-Feb-2006
Downloads
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