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EOL13698 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses. The last day to order the affected product(s) is May 31, 2024. The last day to renew or add to an existing subscription is May 31, 2022 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Customers should migrate to On Premises and Partner Hosted Smart Licensing under Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html
For additional information related to End-of-Sale of the Version 11.x Unified Communication Manager Software refer to these previously announced EOL Bulletins:
Table 1. End-of-Life Milestones and Dates for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
November 30, 2020 |
| End-of-Sale Date * |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
May 31, 2022 |
| End of Change/Renewal Date * : |
The last date to Renew or Add to an existing subscription. |
May 31, 2024 |
| Last Date of Support ** : |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts (as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
May 31, 2024 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-FLEX-11.X-LIC |
Version 11x license entitlement |
A-FLEX-SW-12.5-K9 |
On-Premises & Partner Hosted Calling SW Bundle v12.5 (1) |
- |
| A-FLEX-H-PLMENC-K9 |
Unified Communications Manager Encryption License (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-P-PLMENC-K9 |
Unified Communications Manager Encryption License (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-HST-PLM-ENC-K9 |
Flex Hosted specific term based billing PID for UC Manag (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-PRM-PLM-ENC-K9 |
New Flex On Prem specific term based billing PID for UC Mana |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-UCM-PAK |
UCM Product Authorization Key (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-H-UCM-PAK |
UCM Product Authorization Key (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-H-ACC-11X |
Hosted Access v11 License |
A-FLEX-H-ACC |
Hosted Access Smart License |
- |
| A-FLEX-H-CA-11X |
Hosted Common Area v11 License |
A-FLEX-H-CA |
Common Area Smart License |
- |
| A-FLEX-H-COMMON11X |
Common Area v11 License (1) |
A-FLEX-H-COMMON12X |
Common Area v12 License (1) |
- |
| A-FLEX-H-ER-11X |
Emergency Responder v11 License (1) |
A-FLEX-H-ER |
Emergency Responder Smart License |
- |
| A-FLEX-H-UCXN-11X |
Unity Connection v11 License (1) |
A-FLEX-H-UCXN |
Unity Connection Smart License |
- |
| A-FLEX-H-DEV-11X |
Hosted Device Registration (TP Room) v11 License |
A-FLEX-H-DEV |
Hosted Device Registration (TP Room) Smart License |
- |
| A-FLEX-H-ENH-11X |
Hosted Enhanced v11 License |
A-FLEX-H-ENH |
Hosted Enhanced |
- |
| A-FLEX-H-ER-11 |
Hosted Emergency Responder v11 License |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-H-PRO-11X |
Hosted Professional v11 License |
A-FLEX-H-PRO |
Unified Communications Manager Smart License |
- |
| A-FLEX-H-UCM11X |
Hosted Unified Communications Manager v11 License (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-H-UCXN11X |
Hosted Unity Connection v11 License (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-P-ACC-11X |
Access v11 License (1) |
A-FLEX-P-ACC |
Access Smart License |
- |
| A-FLEX-P-C-ENH-11X |
Enhanced v11 License (1) |
A-FLEX-P-C-ENH |
Enhanced Smart License (1) |
- |
| A-FLEX-P-CA-11X |
Common Area v11 License (1) |
A-FLEX-P-CA |
Common Area Smart License |
- |
| A-FLEX-P-DEV-11X |
Premise Device Registration (TP Room) v11 License (1) |
A-FLEX-P-DEV |
Telepresence Room Smart License |
- |
| A-FLEX-P-ENH-11X |
Enhanced v11 License (1) |
A-FLEX-P-ENH |
Enhanced Smart License |
- |
| A-FLEX-P-ER-11 |
Emergency Responder v11 License (1) |
A-FLEX-P-ER |
Emergency Responder Smart License |
- |
| A-FLEX-P-UCM-11 |
Unified Communications Manager v11 License (1) |
There is currently no replacement product available for this product. |
- |
- |
| A-FLEX-P-UCM11 |
Unified Communications Manager v11 License (1) |
A-FLEX-P-EA |
On-Premises Smart License - EA (1) |
- |
| A-FLEX-P-UCXN11 |
Unity Connection v11 License (1) |
A-FLEX-P-UCXN |
Unity Connection Smart License |
- |
| A-FLEX-SME11 |
Session Manager v11 (1) |
A-FLEX-SME-S |
Session Manager (1) |
- |
| A-FLEX-SPCHCON-11X |
SpeechConnect 11x (1) |
A-FLEX-SPCHCON |
SpeechConnect Smart License (1) |
- |
Customers should migrate to On Premises and Partner Hosted Smart Licensing under Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.