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Enterprise unified communications and collaboration

Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.

Features and Capabilities

Unified communications

Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence.

Enhanced mobility

Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers.

Local and global

Regional, family run business or global mega-brand? Choose a solution that scales as your organization's needs change. Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

Open and interoperable

Cisco Unified (CM) supports industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners. This results in a rich collaboration with anyone, anywhere and embedded collaboration in your line-of-business applications.

Secure and compliant

Cisco Unified (CM) supports the latest authentication, encryption, and communication protocols. It complies with key industry certifications, and secures data and communications for customers in financial services, manufacturing, retail, and government across the globe.

How to deploy

Unified Communications Manager is available as part of a packaged collaboration solution, a hosted solution from our partners, or it can be installed on your own hardware.

Choose Cisco Business Edition

Our packaged collaboration appliances deliver comprehensive unified communications and collaboration for midsize to large organizations:

Discover BE6000 for midsize businesses

Learn about BE7000 for enterprises

Deploy Cisco Unified (CM) on your infrastructure

Get Unified Communication Manager on Cisco UCS and Cisco HyperFlex with tested reference configurations and Cisco validated designs.

Choose a hosted collaboration solution

You can select unified communications as a public hosted or private cloud service from Cisco Powered Partners.

Protect your software investment and accelerate adoption

From planning and adoption to support, we help you deliver reliable communications and business outcomes faster.

Services

Keep your software applications running smoothly and protect your investment.

Modernizing with Unified Communications

"The Cisco vision of a single communication platform standard across the organization is what we envisioned for ourselves."

Scott Richert, VP, Enterprise Services, Mercy Technology Services

Our customers have spoken

Cisco recognized as a 2018 Gartner Peer Insights Customers' Choice for Unified Communications.

Don’t let outdated technology hold you back

Read this e-book from TechTarget for trends and tips on building a solid UC platform for the future.

News and events

Gartner Names Cisco a Leader

Cisco named a leader in the 2018 Gartner Magic Quadrant for Unified Communications.

Smooth your transition to cloud

Get Cisco cloud and on-premises call control in one user-based subscription with Cisco Collaboration Flex Plan. Mix and transition between on-premises and cloud as your business needs change.

Get the complete experience

Connect Webex Meetings and Webex Teams collaboration to your Unified Communications Manager using Webex Hybrid Services.

Resources

For partners

Are you a Cisco partner?  Log in to see additional resources.

Looking for a solution from a Cisco partner? Connect with our partner ecosystem.