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Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (CallManager)

Enterprise Unified Communications and Collaboration

Bring people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging, and mobility.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Features and Capabilities

Unified communications

Unified communications

Consolidate your communications infrastructure and enable your people and teams to communicate simply with a unified communication solution featuring IP telephony, high definition video, unified messaging, instant messaging and presence, plus much more.

Enhanced mobility

Enhanced mobility

Transform your workspaces.  Attract and retain the best talent wherever it may be located and enable your people to be productive wherever they are by giving them the tools to succeed.  Unified CM has extensive features to support mobile and remote workers.

Local and global

Local and global

Regional, family-run business, or global mega-brand?  Choose a solution that scales as your organization’s needs change.  Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

Open and interoperable

Open and interoperable

With broad support for industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners, you can achieve rich collaboration with anyone, anywhere and embed collaboration in your line-of business applications.

Secure and compliant

Secure and compliant

Support for the latest authentication, encryption, and communication protocols, and compliance with key industry certifications, secures data and communications globally for customers including those in financial services, manufacturing, healthcare, retail and government.

How to deploy

Unified Communications Manager is available as part of a packaged collaboration solution, a hosted solution from our partners, or can be installed on your own hardware. Talk with a Cisco salesperson or partner to learn more and choose the options that are best for you.

Choose Cisco Business Edition 6000

Choose Cisco Business Edition 6000

Comprehensive unified communications and collaboration for small and midsize organizations

Choose Cisco Business Edition 7000

Choose Cisco Business Edition 7000

Modular, scalable unified communications and collaboration for large enterprises

Choose a Hosted Collaboration Solution

Choose a Hosted Collaboration Solution

Unified Communications as a public hosted or private cloud service from Cisco Powered Partners

Protect your software investment and accelerate adoption

From planning and adoption to support, we help you deliver reliable communications and business outcomes faster.

Collaboration tools enhance services and workflow

Collaboration tools enhance services and workflow

"Cisco has created a platform that enables us to evolve with changing technology"

Tom Gordon, CIO, Virtua Health

Read the full story

See more case studies
It pays to go all out for IP

It pays to go all out for IP

Still using a mix of IP and legacy communications in your network? See how much an all-IP environment can save you.

View infographic

Don’t let outdated technology hold you back

Read this e-book from TechTarget for trends and tips on building a solid UC platform for the future.

Read e-book
Don’t let outdated technology hold you back

News and events

Gartner Names Cisco a Leader

Gartner Names Cisco a Leader

Cisco named a leader in the 2017 Gartner Magic Quadrant for Unified Communications.

Smooth your transition to cloud

Smooth your transition to cloud

Get Cisco cloud and on-premises call control in one user-based subscription with Cisco Spark Flex Plan. Mix and transition between on-premises and cloud as your business needs change.

Put the Spark into your UC

Put the Spark into your UC

Get the full capabilities of Cisco Spark and Cisco Unified Communications Manager with Cisco Spark Hybrid Services

Resources

For partners

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