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Cisco is positioned as a leader in the Gartner Magic Quadrant for Unified Communications
Get the full capabilities of Cisco Spark with Cisco HCS as your call control.
Unified communications call control platforms deliver the right experience to the right endpoint.
Simplify voice and video, help enable mobility, build productivity, and improve collaboration. Cisco call-control platforms offer:
A single, call-control architecture for voice, video, and conferencing can substantially reduce operational overhead compared with maintaining separate call structures for each service. This architecture also still accommodates time-division multiplexing (TDM) or Session Initiation Protocol (SIP)-based systems as needed.
Use Cisco call-control products to help:
Cisco Unified Communications helps companies contend with the complexity of communications. It also addresses the growing needs of increasingly mobile workers who now conduct business from their desks and in conference rooms, airports, warehouses, and vehicles.
Comprehensive call control, unified messaging, and unified client software allows people to access voice, video, data, and applications on fixed and mobile networks.
Presence and instant messaging features provide the ability to check the availability of colleagues, identify how best to reach them, and click to communicate in real time.
Combined with the power of the integrated network, employees have instant access to voice, video, and web conferencing solutions. In addition, they can easily bring solutions together by adding video to an audio conversation or by adding web conferencing to share content.
Cisco service-creation platforms simplify the ability to embed unified communications capabilities into existing Cisco and third-party applications or develop interactive media and web applications.