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Services for Unified Communications

Optimize your communications

Improve the stability, security, and efficiency of your Cisco Unified Communications solution.


Improve efficiency

Make it possible for your people to create positive change in your organization by using the latest tools for collaboration.

Increase security

Discover secure and powerful ways to collaborate with coworkers, partners, and customers wherever they work.

Achieve success

Gain a competitive edge by migrating to the most current release of Cisco Unified Communications Manager software.

Meet the experts

Headache-free platform migration

More than 74 percent of Fortune 100 customers trust Cisco Services to implement and optimize their enterprise solutions. Advanced Services Senior Director Lowell Johnson explains why.

Cisco services for Unified Communications

Change management services

We can help you adopt collaboration technologies faster and more effectively.

(PDF - 735 KB)

Collaboration analytics

Analyze your collaboration data to drive improved business outcomes.

(PDF - 709 KB)

Advise and implement services

Successfully design and implement a high-performance unified communications system.

(PDF - 242 KB)

Migration to collaboration

See how you can migrate successfully to the current release of Cisco Unified Communications Manager by following these best practices.

(Video - 3:41 min)

Optimization services

Maximize employee and customer engagements through collaborative technologies.

Managed services

Managed services for collaboration

Deliver a consistent, reliable, high quality collaboration experience for your end users.

Technical Services

Unlock greater value from your IT investments. From product support to high-value services for software, multivendor solutions, and network environments, we will keep your new technology working simply, reliably, and securely.

Product support

Resolve issues faster and reduce downtime.

Software support

Rapidly adopt new technologies, accelerate business objectives and achieve a faster ROI with these high-value services.