Customer Collaboration

Services for Customer Care


Create the New Generation Contact Center

Prepare for new engagement models to improve customer satisfaction, lower cost per call, and increase first contact resolutions.


Turn Impersonal Transactions into Personal Interactions

Strengthen existing customer relationships with a consistent video-enabled mobile experience and create a long-lasting loyal customer base.

  • Give your customers the freedom to conduct business with you – anywhere, anytime, and on any device with Cisco Virtual Expertise.

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