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17 June 2017
Cisco Remote Expert Manager (REM)-Support provided by Moderro
30 November 2017
Cisco Unified Contact Center Hosted
31 July 2018
Cisco Agent Desktop
Cisco Computer Telephony Integration Option
Cisco Packaged Contact Center Enterprise (CCE)
29 February 2020
Cisco Unified E-Mail Interaction Manager
Cisco Unified Web Interaction Manager
31 October 2020
The above products will no longer be supported by Cisco upon reaching the end-of-support date. They will be removed from the Cisco Support site two years after the end-of-support date.