Business Critical Services
Create a resilient, adaptive, and transformative IT environment, anywhere, with less risk and a bigger return on your investment.Take risk assessment
What is Business Critical Services?
Business Critical Services (BCS) lets you harness the power of Cisco’s Collaborative Intelligence, which combines technology experts with machine learning and artificial intelligence to achieve business outcomes faster.
Guidance throughout the technology lifecycle
Best practices at every step from evaluation through transformation
Proactive expert recommendations powered by data-driven insights
Value for key IT roles
Services for all your IT teams: Architects, Engineers, NetOps, SecOps, DevOps
Solutions for key IT roles
Customers of all sizes can choose the right level of service to meet the needs of their key IT roles.
Quickly implement innovative technologies that align IT strategy with business intent in real time.
Accelerate design and deployment to reduce risk and speed time to market.
Maintain a highly secure, always-on network using predictive analytics and best practices.
Strengthen your security posture to protect, detect and defend against cyber attacks.
Speed development and delivery of new applications and services to market.
Get a full overview of Cisco Business Critical Services with value for roles across IT.
Reach optimum reliability, decrease OpEx, protect revenue. Fingerprinting applies machine learning on a global scale to identify specific risks, crash probability and possible performance degradation.
Identify network devices that don’t meet software compliance standards. Upgrade non-compliant devices in bulk with proprietary network automation tools.
Woolworths teams with Cisco CX
Woolworths transformed the customer experience while optimizing its own processes, scaling Wi-Fi to more than 1,000 stores per year and increased software compliance by 45%.
Hear from our leaders
Introducing BCS Blogs, a monthly opportunity to hear Cisco CX leaders share their vision for the future.
This month’s blog
Building Resiliency with Business Critical Services. Written by Chris Rittler.Read latest blog