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Business Critical Services

Create a resilient, adaptive, and transformative IT environment, anywhere, with less risk and a bigger return on your investment.

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What is Business Critical Services?

Business Critical Services (BCS) lets you harness the power of Cisco’s Collaborative Intelligence, which combines technology experts with machine learning and artificial intelligence to achieve business outcomes faster.

Cisco BCS IT Pathfinder

Discover a year's worth of IT value in just 10 minutes!

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Guidance throughout the technology lifecycle

Best practices at every step from evaluation through transformation

Continuous engagement

Proactive expert recommendations powered by data-driven insights

Value for key IT roles

Services for all your IT teams: Architects, Engineers, NetOps, SecOps, DevOps

Expert views

IDC White paper for Network Operations

Meet Business Challenges Head-On with a New Approach to Network Operations.

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IDC White paper for Security Operations

Enabling the Next-Generation Security Operations Model.

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De-Risk IT with Machine Learning

Learn how to use predictive insights and analytics to prevent outages and innovate with less risk.

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Woolworths teams with Cisco CX

Woolworths transformed the customer experience while optimizing its own processes, scaling Wi-Fi to more than 1,000 stores per year and increased software compliance by 45%.

Hear from our leaders

Introducing BCS Blogs, a monthly opportunity to hear Cisco CX leaders share their vision for the future.

This month’s blog

Building Resiliency with Business Critical Services. Written by Chris Rittler.

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