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Business Critical Services

Discover the power of expertise, analytics and insights to increase performance and transform IT.

Reduce risk, accelerate transformation and help ensure optimal results.

Cisco Business Critical Services (BCS) lets you harness the power of Cisco's experts combined with machine learning and artificial intelligence. Achieve your business outcomes faster with a highly secure, efficient and agile framework.


With you at every stage of your journey

No matter where you are in your lifecycle draw upon expert advice, from strategic roadmap development, implementation and adoption to continuous optimization and innovation.

Assistance across your IT landscape

Empower each of your teams to perform and transform, faster. Draw upon dedicated Cisco expertise, aligned to each IT function, to innovate and enhance efficiency.

Fast access to experts

Rapid engagement means rapid progress. Prioritized access to expert guidance will enable your teams to optimize, migrate and reduce risk - for faster transformation and innovation across the organization.

Key features


Reach optimum reliability, decrease OpEx, protect revenue. Fingerprinting applies machine learning on a global scale to identify specific risks, crash probability and possible performance degradation.

Compliance automation

Identify network devices that don’t meet software compliance standards. Upgrade non-compliant devices in bulk with proprietary network automation tools.

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