Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

Cisco Business Edition Product Comparison Chart

Business Edition 4000

Business Edition 6000

Business Edition 7000

Expand all

General

Product DescriptionSimple, cloud-managed office phone system for small businessesIP phone system plus complete collaboration for midsize businessesScalable collaboration for enterprises
Maximum Users20010001000+
Collaboration CapabilitiesTelephony and voicemailVoice and video calling, voicemail, conferencing, contact center, hybrid services, third-party appsVoice and video calling, voicemail, conferencing, contact center, hybrid services, third-party apps

Hardware

ApplianceDedicated BE4000 Voice ApplianceBE6000M or BE6000H appliance (UCS C-series based)BE7000M or BE7000H appliance (UCS C-series based)
Capacity Options--Medium and high densityMedium and high density
Maximum Devices200 (phones)Medium density 1200; High density 25003000+
Maximum # of Co-Resident Apps--Medium density 4 or High density 8Medium density 6; High density 10 (typical)
Stackable for Additional CapacityNoNoYes
RedundancyNoYes; add additional BE6000 server for redundancyYes; add additional BE7000 server for redundancy

Available Applications

CallingLeverages technology from: Unified Communications Manager Express and Unity Connection ExpressUnified Communications Manager, Unity Connection, Paging Server, Attendant Console, Emergency ResponderUnified Communications Manager, Unity Connection, Paging Server, Attendant Console, Emergency Responder
Messaging--JabberJabber
Care--Contact Center ExpressContact Center Express
Edge--ExpresswayExpressway
ManagementCloud Management PortalPrime Collaboration; Telepresence Management ServerPrime Collaboration; Telepresence Management Server

Additional Collaboration Options

Third Party Applications--Yes - limitedYes - limited
Cisco Webex TeamsSold separatelySold separately or with Cisco Collaboration Flex PlanSold separately or with Cisco Collaboration Flex Plan
Cisco Webex Hybrid Services--Supports Cisco Webex Hybrid Services to connect on-premises unified communications services to the Cisco Webex platform in the cloudSupports Cisco Webex Hybrid Services to connect on-premises unified communications services to the Cisco Webex platform in the cloud
Cisco Meeting Server--Supports Meeting Server for on-premises conferencingSupports Meeting Server for on-premises conferencing

Licensing

Subscription Options1, 3, and 5 year subscriptionsCisco Collaboration Flex PlanCisco Collaboration Flex Plan
Perpetual Options--User Connect Licensing (UCL), Unified Workspace Licensing (UWL), 35 user starter bundles availableUser Connect Licensing (UCL), Unified Workspace Licensing (UWL)

Services

Smart Net Total CareSold separatelySold separatelySold separately
Cisco Software Support Service (SWSS)Included in BE4000 subscriptionIncluded in Cisco Collaboration Flex Plan subscription or sold separately with Perpetual LicenseIncluded in Cisco Collaboration Flex Plan subscription or sold separately with Perpetual License

Endpoints

IP Phones7800, 8800 Series8800, 7800, 6900, 3900 Series8800, 7800, 6900, 3900 Series
Desk Endpoints--DX Series and EX SeriesDX Series and EX Series
Room Endpoints--IX Series, MX Series, and SX SeriesIX Series, MX Series, and SX Series
Soft Clients--JabberJabber