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Unified Communications

Work intuitively. Bring people together anywhere, on any device, with integrated collaboration.

Your unified collaboration experience

A complete cloud calling and collaboration experience for the enterprise is ready for you now, with Cisco Webex Calling.


Get market-leading unified communications delivered on-premises, in the cloud, and any stage in between

What is unified communications?

People work together in different ways. And they use a lot of collaboration tools: IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more.

Unified communications (UC) solutions deliver integration of these tools, with seamless user experiences that help people work together more effectively. Anywhere, on any device. They bring real-time communication from your phone system and conferencing solutions together with messaging and chat, and integrate with everyday business applications using APIs.

UC solutions are available as on-premises software, partner-hosted solutions, or as a service (UCaaS) from cloud providers.

Learn more about Webex Edge for Calling

A single calling architecture that allows on-premises Cisco and third-party PBXs to connect to the global Webex Calling platform.


Learn about the Webex Edge for Calling advantage.

Solution Overview

Webex Edge for Calling, your questions, answered.


Learn how Webex Edge for Calling can help transform your workplace.


Read the Single Calling Architecture blog by VP/GM Javed Khan.


See how Webex Edge for Calling enables digital transformation.


Read the analyst report from ZK Research on Webex Edge for Calling.

Secure and compliant collaboration

No need to compromise security in business unified communication apps.

Analyst reports

Gartner names Cisco as a Leader in Magic Quadrant for UCaaS, Worldwide

Learn why Gartner again recognizes Cisco as a Leader in Unified Communication, this time in the 2019 Magic Quadrant for UCaaS.

Aragon Research Globe™ leadership

Cisco is again positioned as an industry leader for Unified Communications and Collaboration.

Cisco Collaboration is at the core of fantastic

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe.

Kevin Rice, Enterprise Architect, Voice and Video Engineering, A.T. Kearney

Flexible subscription plans for your organization

Small-to-midsize business

Designed for businesses with up to 1000 users, this option is ideal for organizations that are new to Webex and are looking for an all-in-one, cloud collaboration solution in a single, flexible user subscription.

Large enterprises

Organizations with a mix of on-premises and cloud unified communications can extend the return on their investments with user-based or enterprise-wide agreements, that enable a streamlined transition to the cloud.


Allow faculty and students to create, meet, message, whiteboard, and share, whether they are together or apart, with a plan that lets you mix and match deployment models depending on your needs.

Public sector

Mix and match on-premises and cloud collaboration services with a flexible subscription, including options for US Federal Risk and Authorization Management Program (FedRAMP)-authorized versions of Webex services.

Accelerate your results

Improve your ROI with UC experts who can take your solution to the next level.

Small business collaboration tools

Keep your teams happier, more productive, and more connected than ever before with powerful collaboration tools designed for the small business.

For partners

Are you a Cisco partner?  Log in to see additional resources.

Looking for a solution from a Cisco partner? Connect with our partner ecosystem.

View partner enablement activities for Webex Calling and Webex Contact Center.