Cisco Security Advisory
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CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N/E:X/RL:X/RC:X
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A vulnerability in Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.
This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to write files to the underlying operating system that could be used later to elevate to root.
Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root.
Note: To exploit this vulnerability, the WebDialer service must be enabled. WebDialer is disabled by default.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-ssrf-cXPnHcW
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Vulnerable Products
This vulnerability affects Cisco Unified CM and Unified CM SME if they have the WebDialer service enabled.
For information about which Cisco software releases are vulnerable, see the Fixed Software section of this advisory.
Determine Whether WebDialer Is Enabled
To determine whether WebDialer is enabled, complete the following steps:
- Log in to the Cisco Unified CM Administration interface.
- From the Navigation menu, choose Cisco Unified Serviceability and click Go.
- From the Tools menu, choose Control Center - Feature Services.
- In the CTI Services section of the page, check whether the current status of the Cisco WebDialer Web Service is Started or Not Running.
If the status is Started, WebDialer is enabled.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
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There are no workarounds that address this vulnerability. However, as a mitigation, administrators may disable the WebDialer service until a patch can be applied.
To disable WebDialer, complete the following steps:
- Log in to the Cisco Unified CM Administration interface.
- From the Navigation menu, choose Cisco Unified Serviceability and click Go.
- From the Tools menu, choose Service Activation.
- In the CTI Services section of the page, uncheck the Cisco WebDialer Web Service check box and click Save.
While this mitigation has been deployed and was proven successful in a test environment, customers should determine the applicability and effectiveness in their own environment and under their own use conditions. Customers should be aware that any workaround or mitigation that is implemented may negatively impact the functionality or performance of their network based on intrinsic customer deployment scenarios and limitations. Customers should not deploy any workarounds or mitigations before first evaluating the applicability to their own environment and any impact to such environment.
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Cisco considers any workarounds and mitigations (if applicable) to be temporary solutions until an upgrade to a fixed software release is available. To fully remediate this vulnerability and avoid future exposure as described in this advisory, Cisco strongly recommends that customers upgrade to the fixed software indicated in this advisory.
Fixed Releases
In the following table, the left column lists Cisco software releases. The right column indicates whether a release is affected by the vulnerability that is described in this advisory and the first release that includes the fix for this vulnerability. Customers are advised to upgrade to an appropriate fixed software release as indicated in this section.
Cisco Unified CM and Unified CM SME Release First Fixed Release 14 14SU6 15 15SU5 (Sep 2026) or COP1 1. Patches are version-specific. Consult the README attached to the patch for details.The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
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The Cisco PSIRT is aware that proof-of-concept exploit code is available for the vulnerability described in this advisory.
The Cisco PSIRT is not aware of any malicious use of the vulnerability that is described in this advisory.
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Cisco would like to thank an independent security researcher working with SSD Secure Disclosure for reporting this vulnerability.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2026-JUN-03
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SOFTWARE DOWNLOADS AND TECHNICAL SUPPORT
The Cisco Support and Downloads page on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool. Please note that customers may download only software that was procured from Cisco directly or through a Cisco authorized reseller or partner and for which the license is still valid.
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC). Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
When considering software upgrades, customers are advised to regularly consult the advisories for the relevant Cisco products to determine exposure and a complete upgrade solution. In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
LEGAL DISCLAIMER DETAILS
CISCO DOES NOT MAKE ANY EXPRESS OR IMPLIED GUARANTEES OR WARRANTIES OF ANY KIND, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CISCO DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF THIS INFORMATION. THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
Copies or summaries of the information contained in this Security Advisory may lack important information or contain factual errors. Customers are advised to visit the Cisco Security Advisories page for the most recent version of this Security Advisory. The Cisco Product Security Incident Response Team (PSIRT) assesses only the affected and fixed release information that is documented in this advisory. See the Cisco Security Vulnerability Policy for more information.