Deprecated Phone Models in Cisco Unified Communications Manager, Release 14

Products Affected

Producs Affected

Version

Cisco Unified Communications Manager

14

Cisco Business Edition 6000

14

Cisco Business Edition 7000

14

Problem Description

The following phone models are expected to be not supported by Cisco Unified Communications Manager, Release 14. If you are using any of these phone models and you upgrade to Release 14, you will not be able to use these phones after you upgrade. After you switch over to the new release, registration of these phone models will be blocked.

The following phone models are expected to be deprecated in Release 14:

  • Cisco Unified SIP Phone 3911

  • Cisco Unified SIP Phone 3951

  • Cisco Unified IP Phone 6911

  • Cisco Unified IP Phone 6921

  • Cisco Unified IP Phone 6941

  • Cisco Unified IP Phone 6945

  • Cisco Unified IP Phone 6961

  • Cisco Unified IP Phone 7906G

  • Cisco Unified IP Phone 7911G

  • Cisco Unified Wireless IP Phone 7925

  • Cisco Unified Wireless IP Phone 7925G-EX

  • Cisco Unified Wireless IP Phone 7926

  • Cisco Unified IP Phone 7931

  • Cisco Unified IP Conference Station 7936

  • Cisco Unified IP Conference Station 7937G

  • Cisco Unified IP Phone 7940

  • Cisco Unified IP Phone 7941

  • Cisco Unified IP Phone 7960

  • Cisco Unified IP Phone 7961

  • Cisco Unified IP Phone 7985

  • Cisco Unified IP Phone 8941

The following phone models were first deprecated in Release 12.0(x). That deprecation status carries over to Release 14:

  • Cisco Unified Wireless IP Phone 7921

  • Cisco Unified IP Phone 7970

  • Cisco Unified IP Phone 7971

The following phone models were first deprecated in Release 11.5(x). That deprecation status carries over to Release 14:

  • Cisco IP Phone 12 S

  • Cisco IP Phone 12 SP

  • Cisco IP Phone 12 SP+

  • Cisco IP Phone 30 SP+

  • Cisco IP Phone 30 VIP

  • Cisco Unified IP Phone 7902G

  • Cisco Unified IP Phone 7905G

  • Cisco Unified IP Phone 7910

  • Cisco Unified IP Phone 7910G

  • Cisco Unified IP Phone 7910+SW

  • Cisco Unified IP Phone 7910G+SW

  • Cisco Unified IP Phone 7912G

  • Cisco Unified Wireless IP Phone 7920

  • Cisco Unified IP Conference Station 7935

Background

These phone models are being deprecated for the following reasons:

Problem / Symptom

If you are running any of these phone models, after you upgrade and switch over to the new release, registration will be blocked on the phone. If the phone remains powered on, the phone will make repeated registration attempts, which will create unnecessary network traffic as well as a load on the Cisco CallManager service.

Take Action Now

To guarantee that you have full support, before you upgrade, do the following:

  1. Identify any non-supported phones and plan your upgrade to Release 14 in a timely manner.

  2. Leverage competitive trade-in programs. Or, work with your Cisco account team to refresh phones in a cost effective manner.

  3. Consider a soft client strategy with Jabber and Cisco Headsets.

  4. Talk to your partner about migrating to supported Cisco 7800 and 8800 series IP Phones:

    Cisco IP Phone 7800 Series:

    https://www.cisco.com/c/en/us/products/collaboration-endpoints/unified-ip-phone-7800-series/index.html.

    Cisco IP Phone 8800 Series:

    https://www.cisco.com/c/en/us/products/collaboration-endpoints/unified-ip-phone-8800-series/index.html.

Licensing

You do not need to purchase a new device license to replace a deprecated phone with a supported phone. The device license becomes available for a new phone when you remove the deprecated phone from the system. When the new phone is added to the system, the newly added phone uses an available license.