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EOL13894
Cisco announces the end-of-sale and end-of-life dates for the Cisco Perpetual Licensing for Session Management Edition (SME). The last day to order the affected product(s) is November 17, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Customers are encouraged to migrate to Session Management Edition under A-FLEX-3. The link to the ordering guide for FLEX subscription is below.
Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Additionally, customers utilizing the Not for Resale program are encouraged to migrate to V12.5 or higher. Additional program details are available at this link: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~cuwp-to-nfr-transition.
Table 1. End-of-Life Milestones and Dates for the Cisco Perpetual Licensing for Session Management Edition (SME)
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 19, 2021 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 17, 2021 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 15, 2022 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 17, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 17, 2022 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 13, 2024 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2024 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
| HCS-SME-K9-LAB |
HCS SME Lab Bundle |
| LIC-SME-SESS-UPG |
SME SESSION Upgrade - 1 Session |
| SME-12.5-K9-UPG= |
SW Upgrade to SME 12.5 for SWSS |
| SME-RTU |
SME Right to Use Certificate |
| SME-SESSION |
Include PAK Auto-expanding User for SME |
| SME-SESSION-LIC |
Top Level SKU For Session License |
| SME-VERS-12.5 |
SME Software Version 12.5 |
| HCS-12X-SME-LAB |
HCS SME 12.5x Lab Bundle |
| LIC-SME-SESSION |
License - 1 Session |
| MIG-SME-SESSION |
Ala Carte Upgrade for 1 SME Session |
| SME11.0-K9-LAB |
SW CM/SME 11.0 Lab Only, 20 CUWL PRO, 5 TP Room |
| SME11.5-K9-LAB |
SW CM/SME 11.5 Lab Only, 20 CUWL PRO, 5 TP Room |
| SME11.5-K9-NFR |
SW CM/SME 11.5 Not for Resale, 20 CUWL PRO, 5 TP Room |
| SME-11.5-K9-UPG= |
SW Upgrade to SME 11.5 for ESW/UCSS |
| SME11-HCS |
Session Manager 11.x Sessions for HCS |
| SME-12X-HCS |
Session Manager 12.5x for HCS |
| SME-VERS-11.5 |
SME Software Version 11.5 |
Customers are encouraged to migrate to Session Management Edition under A-FLEX-3. The link to the ordering guide for FLEX subscription is below.
Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Additionally, customers utilizing the Not for Resale program are encouraged to migrate to V12.5 or higher. Additional program details are available at this link: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~cuwp-to-nfr-transition.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.