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End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)

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Updated:May 20, 2021

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:May 20, 2021

Table of Contents

 

 

Overview

EOL13894

Cisco announces the end-of-sale and end-of-life dates for the Cisco Perpetual Licensing for Session Management Edition (SME). The last day to order the affected product(s) is November 17, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Customers are encouraged to migrate to Session Management Edition under A-FLEX-3. The link to the ordering guide for FLEX subscription is below.

Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.

Additionally, customers utilizing the Not for Resale program are encouraged to migrate to V12.5 or higher. Additional program details are available at this link: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~cuwp-to-nfr-transition.

End-of-life milestones

Table 1.      End-of-Life Milestones and Dates for the Cisco Perpetual Licensing for Session Management Edition (SME)

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

May 19, 2021

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

November 17, 2021

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

February 15, 2022

End of SW Maintenance Releases Date:
App SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

November 17, 2022

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

November 17, 2022

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

February 13, 2024

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

November 30, 2024

HW = Hardware         OS SW = Operating System Software         App. SW = Application Software

Product part numbers

Table 2.      Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

HCS-SME-K9-LAB

HCS SME Lab Bundle

LIC-SME-SESS-UPG

SME SESSION Upgrade - 1 Session

SME-12.5-K9-UPG=

SW Upgrade to SME 12.5 for SWSS

SME-RTU

SME Right to Use Certificate

SME-SESSION

Include PAK Auto-expanding User for SME

SME-SESSION-LIC

Top Level SKU For Session License

SME-VERS-12.5

SME Software Version 12.5

HCS-12X-SME-LAB

HCS SME 12.5x Lab Bundle

LIC-SME-SESSION

License - 1 Session

MIG-SME-SESSION

Ala Carte Upgrade for 1 SME Session

SME11.0-K9-LAB

SW CM/SME 11.0 Lab Only, 20 CUWL PRO, 5 TP Room

SME11.5-K9-LAB

SW CM/SME 11.5 Lab Only, 20 CUWL PRO, 5 TP Room

SME11.5-K9-NFR

SW CM/SME 11.5 Not for Resale, 20 CUWL PRO, 5 TP Room

SME-11.5-K9-UPG=

SW Upgrade to SME 11.5 for ESW/UCSS

SME11-HCS

Session Manager 11.x Sessions for HCS

SME-12X-HCS

Session Manager 12.5x for HCS

SME-VERS-11.5

SME Software Version 11.5

Product migration options

Customers are encouraged to migrate to Session Management Edition under A-FLEX-3. The link to the ordering guide for FLEX subscription is below.

Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.

Additionally, customers utilizing the Not for Resale program are encouraged to migrate to V12.5 or higher. Additional program details are available at this link: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~cuwp-to-nfr-transition.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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