Device Firmware Not Bundled with Cisco Unified Communications Manager
Available Languages
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
Feedback
Overview
Beginning with Cisco Unified Communications Manager Release 15SU5, device firmware—including firmware for IP phones, Analog Telephone Adapters (ATAs), and headsets—is no longer bundled with the Cisco Unified Communications Manager software. This change provides greater flexibility and agility in delivering new features and security patches, as Cisco devices and Cisco Unified Communications Manager follow different release schedules.
Cisco now releases Device Packs, which include all device firmware and Quick Edge Device (QED) files, as separate updates. These packs are released with increased frequency to ensure timely access to the latest enhancements and security fixes.
THIS ADVISORY IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION OR MATERIALS LINKED FROM THE ADVISORY IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS ADVISORY AT ANY TIME.
| Products Affected |
Version |
| Cisco Unified Communications Manager |
15SU5 |
Impact
Cisco delivers new features and security fixes for devices through Device Packs rather than bundling them in the Cisco Unified Communications Manager ISO image. You can apply these updates to devices without a Unified Communications Manager system upgrade, providing the flexibility and agility to manage firmware updates independently.
Install the Device Pack on all nodes in the cluster, including the publisher node. To install the pack, navigate to Software Upgrades > Install/Upgrade Cluster. Excluding device firmware also reduces the overall size of the Cisco Unified Communications Manager ISO.
Cisco devices retain their existing firmware version when you upgrade Cisco Unified Communications Manager using an ISO that does not include device firmware.
To upgrade device firmware to a newer version, you must install the corresponding Device Pack and configure the Device Defaults with the new firmware version. For detailed instructions, see https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213288-upgrade-ip-phone-firmware-individually.html.
Problem / Symptom
These changes do not impact business operations. Follow the procedures described above to upgrade Cisco devices.
If you require further assistance, or if you have any further questions regarding this deprecation notice, contact Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
· Open a Service Request on cisco.com
· By Email