Cisco Unified Communications Manager (CallManager)
| Visão geral | Resumo do produto |
|---|---|
| Tipo de produto | Controle de chamadas |
| Status | Disponível Pedido da série |
| Data de lançamento da série | Pre-1999 |
Feedback-
- Unified Communications Manager Version 15
Status: Disponível | Data de lançamento: 16-Oct-2023
- Unified Communications Manager Version 14
Status: Não pode ser solicitado | Data do fim do suporte: 30-Apr-2027
- Unified Communications Manager versão 12.5
Status: Fim do suporte | Data do fim do suporte: 31-Aug-2025
- Unified Communications Manager versão 11.5
Status: Fim do suporte | Data do fim do suporte: 31-May-2024
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Principais resultados da pesquisa
Informações importantes
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Conteúdo salvo
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Avisos de segurança recentes
- 03-Sep-2025
- 02-Jul-2025
- 04-Jun-2025
- 21-May-2025
- 06-Nov-2024
Categorias de documento
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Data sheets e informações sobre o produto
Data sheets
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) - Perpetual
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
- End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
- End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
Notificações de fim de vida útil e vendas
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Avisos de segurança
- Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
- Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
Boletins
- Cisco Unified Communications Manager Cross-Site Request Forgery Vulnerability
- Cisco Unified Communications Manager Static SSH Credentials Vulnerability
- Cisco Unified Communications Products Command Injection Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Vulnerability in Spring Framework Affecting Cisco Products: March 2022
Consultorias, respostas e avisos de segurança
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Applicable to Multiple Releases
- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended
- Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
- Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
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Cisco Unified Communications Manager versão 11.5
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
- Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended
- Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended
- Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended
- Software Advisory: Secure LDAP Mandatory for Active Directory Connections
Field Notices
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Versão e compatibilidade
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Applicable to Multiple Releases
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Cisco Unified Communications Manager Version 15
- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x
- Deprecation of H.323 Gatekeeper Control Options in Cisco Unified Communications Manager Release 15
- Deprecation of Remote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11
- Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x)
- Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Vendor MIB Support for Cisco Unified Communications Manager Servers (XLS - 71 KB)
- Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix (XLS - 14 KB)
- Cisco Unified Communications Manager Hardware Compatibility Matrix (XLS - 74 KB)
- Search Cisco Unified Communications Manager Customer Documentation
Informação sobre Compatibilidade
- Release Notes for Cisco Unified Communications Manager Release 15SU3a and the IM and Presence Service Release 15SU3
- Release Notes for Cisco Prime Collaboration Deployment, Release 15SU3
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1
- Release Notes for Cisco Prime Collaboration Deployment, Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU4
- Release Notes for Cisco Prime Collaboration Deployment, Release 15SU1
- Release Notes for Cisco Prime Collaboration Deployment, Release 15
- Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3
Release Notes
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Referência
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 (PDF - 8 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 (PDF - 15 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU3 (PDF - 10 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU2 (PDF - 14 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU1 (PDF - 16 MB)
- Open Source Used in Cisco Prime Collaboration Deployment, Release 11.5(3) (PDF - 8 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1) (PDF - 16 MB)
- Open Source License Notices for Cisco Unified Communications Manager
Informação
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Cisco Unified Communications Manager versão 11.5
- Cisco Headset and Finesse Integration for Contact Center (PDF - 852 KB)
- Role Resource Descriptions for Cisco Unified CM Administration (PDF - 70 KB)
Referências Técnicas
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7-SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU1
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Cisco Unified Communications Manager versão 11.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3
Referências de Comando
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
Roadmaps de Documentación
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Projeto
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Applicable to Multiple Releases
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
Guias de Desenho
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Instalação e atualização
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
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Cisco Unified Communications Manager versão 12.5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Cisco Collaboration on Virtual Servers
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Cisco Unified Communications Manager versão 11.5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)
- Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1)
- Cisco Collaboration on Virtual Servers
- Replacing A Single Server or Cluster for Cisco Unified Communications Manager, Release 11.5(1)
Guias de Instalação e Atualização
- Instalar o cluster CUCM usando o recurso de exportação e importação de dados
- Atualizar o firmware do telefone IP individualmente
- Apple Push Notifications Updates (PDF - 163 KB)
Notas Técnicas de Instalação e Atualização
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Configuração
- Database Setup Guide for the IM and Presence Service, Release 15 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- System Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Configuration and Administration of the IM and Presence Service, Release 15 and SUs
- Configuration and Administration of the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 14 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)
Guias de Configuração
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Applicable to Multiple Releases
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
Guias de Programação
- Ajustar Marca D'água no RTMT do Procedimento do Call Manager
- Gerenciar certificados em massa entre clusters CUCM para migração de telefone
- Configurar backup e restauração da GUI no CUCM
- Configurar LSC no telefone IP com CUCM
- Configurar CUCM para LDAP seguro (LDAPS)
- Configurar o Jabber para Windows para chamadas de emergência em roaming
- Configurar o alcance de número único para o CallManager
- Recriar Editor do CUCM a partir do Assinante
- Configurar o roteamento da hora do dia
- SAML SSO Microsoft Entra ID Identity Provider
- Implementar a reutilização do certificado Multi-SAN Tomcat para CallManager
- Redefinir ou alterar a senha de administração e segurança do CUCM OS
- Migrar modo misto do CUCM com CTL sem token
- Integrar Emergency Responder com CUCM
- Configurar conferência ad hoc segura no CUCM 15
Notas Técnicas e Exemplos de Configuração
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Manutenção e operação
- Security Guide for Cisco Unified Communications Manager Release 14 and SUs
- Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Prime Collaboration Deployment Administration Guide, Release 15 and SUs
- Security Guide for Cisco Unified Communications Manager, Release 15 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 11.5(1)
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 15 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 15 and SUs
Guias de Manutenção e Funcionamento
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
- Voice Log Translator 2.3.1 User Guide
Guias para o Usuário Final
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Solução de Problemas
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
Guias de Troubleshooting
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager versão 12.5
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Cisco Unified Communications Manager versão 11.5
Mensagens de Erro e de Sistema
- Solucionar problemas de partição comum completa no CUCM
- Recuperação de desligamentos inoportunos no VOS
- Regenerar Certificados No Unified Communications Manager
- Solucionar problemas quando o TFTP atingir a contagem máxima de serviço
- Falha na Alocação de Memória de Solução de Problemas durante o Processamento da Consulta após Falha na Adição do Tronco SIP
- Solucionar problemas de replicação do banco de dados do CUCM
- Habilitar reserva de licença específica para CUCM versão 12.5
- Coletar dados de rastreamento de um cluster CUCM
- Solucione problemas de localização do E911 com a chamada do Webex UCM
- Demonstre a migração do telefone IP de CUCM seguro para não seguro
- Coletar registros do CUCM se o RTMT não estiver acessível ou disponível
- Configurar e solucionar problemas do NTP no CUCM e IM&P
- Identificar desligamento inesperado no aplicativo de UC
- Considere a mensagem de erro de CPU para CUCM no hardware do UCS M6
- Solucionar problemas de cancelamento de registro do telefone IP no CUCM
Notas Técnicas de Troubleshooting
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Ferramenta Cisco Bulk Administration
- Solucionar problemas de roteamento de chamada através do analisador de número discado CUCM
- Q.A for CUCM PHONE CERTIFICATES (LSC/MIC)
Support FAQ
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Material
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Ordering Guides
Recursos de vendas
- Estudo de caso Implantação de telefonia IP - ACU
White Papers
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Faça login para ver os downloads disponíveis.
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Abaixo estão as versões descontinuadas da série Cisco Unified Communications Manager (CallManager). A Cisco não oferece mais suporte a essas versões.
Recomenda-se que os usuários atualizem para a versão mais recente disponível. Todas as versões suportadas estão disponíveis na guia "Versões" nesta página.
Cisco Unified Communications Manager (CUCM)
- Unified Communications Manager Versão 12.0 - Fim do suporte em 31 de agosto de 2023
- Unified Communications Manager versão 11.5 - Fim do suporte em 31 de maio de 2024
- Unified Communications Manager Versão 11.0 - Fim do suporte em 31 de julho de 2020
- Unified Communications Manager versão 10.5 - Fim do suporte em 31 de julho de 2022
- Unified Communications Manager Versão 10.0 - Fim do suporte em 31 de julho de 2022
- Unified Communications Manager Versão 9.1 - Fim do Suporte Data: 31-dez-2018
- Unified Communications Manager Versão 9.0 - Fim do Suporte Data: 31-dez-2018
- Unified Communications Manager Versão 8.6 - Fim do suporte em 31 de julho de 2017
- Unified Communications Manager versão 8.5 - Fim do suporte em 31 de julho de 2017
- Unified Communications Manager Versão 8.0 - Fim do Suporte Data: 25-out-2014
- Unified Communications Manager Versão 7.1 - Fim do suporte em 24 de junho de 2015
- Unified Communications Manager Versão 7.0 - Fim do suporte em 13 de abril de 2013
- Unified Communications Manager Versão 6.1 - Fim do suporte em 4 de setembro de 2013
- Unified Communications Manager Versão 6.0 - Fim do suporte em 3 de abril de 2012
- Unified Communications Manager Versão 5.1 - Fim do suporte em 15 de fevereiro de 2012
- Unified Communications Manager Versão 5.0 - Fim do suporte em 30 de junho de 2011
- Unified Communications Manager Versão 4.3 - Fim do Suporte Data: 26-jan-2014
Cisco Unified CallManager
- Unified CallManager Versão 4.2 - Fim do Suporte em: 17-maio-2011
- Unified CallManager Versão 4.1 - Fim do Suporte em: 17-maio-2011
- Unified CallManager Versão 4.0 - Fim do Suporte em: 17-maio-2011
Cisco CallManager
- CallManager Versão 3.3 - Fim do Suporte em: 24-jul-2010
- CallManager Versão 3.2 - Fim do Suporte em: 14-jan-2009
- CallManager Versão 3.1 - Fim do Suporte em: 14-jan-2009
- CallManager Versão 3.0 - Fim do Suporte em: 14-jan-2009
- CallManager Versão 2.4 - Fim do Suporte em: 14-jan-2009
- CallManager Versão 2.3 - Fim do Suporte em: 14-jan-2009
- CallManager Versão 2.2 - Fim do Suporte em: 14-jan-2009
