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Cisco Case Study: NYC Health + Hospitals

Providing better healthcare to New York City jails

Company: NYC Health + Hospitals
Industry: Healthcare
Location: New York City, NY
Company Size: More than 42,000 employees

Challenge

Correctional Health Services, a division of NYC Health + Hospitals, manages the delivery of healthcare to approximately 60,000 people moving through the city’s correctional system each year.The organization saw an opportunity to improve the patient and staff experience for specialist care interactions not requiring a live visit.

Solution

  • All-in-one Cisco collaboration helps to enable remote care, reducing inmate travel for consultation and treatment.
  • A comprehensive Cisco network foundation helps to ensure a high-quality experience for doctors and patients.

Outcomes

  • Simplified the coordination and delivery of specialty care interactions
  • Helped specialist staff see more patients and spend more time with each patient
  • Conserved costly transportation and security resources while improving staff and patient experiences

By enabling an innovative telehealth program, Cisco collaboration is helping us positively impact the health of our community and state.

NYC Health + Hospitals