Digitisation of production

Liebherr enables standardisation in the production environment

Liebherr

A global group with an extensive portfolio. It comprises cranes for various application scenarios in the construction industry, machine tools and automation systems or household appliances.

Industry: Manufacture
Location: Bulle, Switzerland
UCompany size: 51,000 employees
Website: Liebherr.com

Summary

Challenges

  • Increased networking at the production facilities
  • Potential for improvement in the network architecture
  • Signal amplifiers Long distances to production require signal amplifiers

Results

  • Layer 3 switch for IT users in production facilities, always connected in the same way
  • Fibre optic cables can be connected to the switch through small form-factor pluggable (SFP)

Control and communication protocols standardised worldwide 

To facilitate work on small construction sites, Hans Liebherr developed his mobile tower crane (TK10) in 1949. It's special feature: it could be assembled within a few hours. This significantly increased the flexibility of construction companies in post-war Germany. This world-first marked the beginning of Liebherr's rise to become a truly global group. Today, the headquarters of the family business is no longer located at the founding site in Kirchdorf an der Iller, Baden-Württemberg, but in Bulle, Switzerland. The small family business has grown into a global group that has continuously expanded its product range over the last few decades. The extensive portfolio of cranes for various use cases is now complemented by automation systems, domestic appliances and machine tools. Liebherr is present on all five continents with a total of 44 locations operating in 13 divisions.

Established production environment

In the Manufacturing division, Liebherr uses numerous different and specialised machine tools for production. Over the years, this has resulted in a highly diverse machine park with hundreds of machine types from different manufacturers.

While the innovation cycles for classic IT hardware are very short, systems in mechanical engineering have a long service life of 10 years or more. As a result, the interfaces of the production facilities are not always state-of-the-art. The environment is predominantly proprietary; standard communication protocols or uniform control elements are only partially available.

The range extends from serial connections and Ethernet to analog I/O signalling. The operating systems include a wide selection of MS-DOS, Linux and Windows in various versions. This problem is not new and is preoccupying the entire mechanical engineering sector in the digitisation of production.

Into the future with a modern Industrial Internet of Things (IIoT) network

Various approaches have been evaluated in order to connect these highly diverse production facilities and optimise communication between the device generations. The aim has been to standardise the existing structures and improve transparency. Current and future requirements have also been collected in cross-departmental workshops. 

In the course of post-processing and after intensive research, it quickly became apparent that: All use cases have one thing in common. You need secure, reliable, harmonised live data from every production facility. The data collected must be processed in line with requirements and made available to everyone for value creation. There are no ready-made solutions on the market that cover everything. A significant part of secure networking can only be realised using state-of-the-art network technology.

Innovations need room for manoeuvre and cannot be tested in active production. This requires a playground where experts can meet and collaborate in an informal and open approach.

Matthias Morath, PLM Innovation Consultant

"Following the pandemic, we are facing disrupted global supply chains and bottlenecks in machine spare parts," explains Matthias Morath, PLM Innovation Consultant at Liebherr IT Services. "In addition, there has been a lack of planning certainty when purchasing new machines, new requirements in relation to the processing of machine data and IT security guidelines. This showed us that we cannot solve the networking problem by outgrowing and gradually replacing the machinery". 

The catalogue of requirements also included comprehensive monitoring of all IT components, their dependencies and services. Using automated diagnostics, related error patterns can be quickly recognised and assigned to the appropriate first and second level support. The implementation of various standardised interfaces is planned for secure remote access. Maintenance as well as problem monitoring and rectification and the realisation of optimisation options should thus be guaranteed on-site and remotely at any time.

Alliance for development work 

"Innovations need freedom and cannot be trialled in active production. This requires a playground where experts can meet and collaborate in an informal and open approach," comments Matthias Morath from his knowledge of his day-to-day work. This approach has been confirmed during testing of the IIoT Box. With the Aachner Werkzeugbau Akademie (WBA) and the European 4.0 Transformation Centre (E4TC), the range of functions has been expanded and put through its paces in close collaboration with Cisco. The WBA and the E4TC are both centres on the RWTH Aachen Campus. Cisco contributed its expertise and experience in the integration of traditional IT with OT environments. WBA contributed its technical expertise in micro service, visualisation and evaluation of the production-relevant data to the project. Pioneering solutions have been trialled in the demo factory at three production facilities at RWTH. "We welcome the open approach and close collaboration between Liebherr and Cisco. As a consultant for medium-sized companies in the planning and introduction of modern industrial landscapes, we all benefit from this," emphasises Jan-Hendrik Wiese, Head of Innovation and Digital Solutions at WBA.

Successful integration of different services

Today, Liebherr can use the new solution to connect its OT-based devices on a uniform communication platform. This has created the basis for current and future requirements for networking in the smart factory. A common example is the activation of a remote service. Network profiles in the switch can be activated on site through a key switch if required. Positive activation is indicated by a signal lamp. The alarm output of the Cisco Catalyst IE3400 Rugged Series Switch can also be used to switch individual components or areas on or off for fault diagnosis. This enables rapid automated diagnostics to be performed in the event of faults in the production process. The Catalyst IE3400 Rugged Series Switch is designed for operation in critical environments. It can be installed in a control cabinet and remains readily available even in environments with high temperatures.

Application diversity in IIoT increases productivity

By offering an IIoT Box, the basis has been created for any production facility to be networked and upgraded to a defined current standard. Using the BOX's in-house production, conversion kits can be easily created and rolled out on a large scale. Standardisation enables a joint training concept and promotes the exchange of knowledge across locations. Secure connectivity to familiar systems such as the Manufacturing Execution System (MES) and Production Data Acquisition (PDA) is also facilitated. The predictive maintenance option reduces production downtimes. Active monitoring enables an up-to-date status description across all components of the machinery. By controlling and monitoring the technical infrastructure, such as technical gases including compressed air, cooling and heating, existing resources can be utilised more efficiently. The modernised production environment should enable comprehensive transparency and optimisation of cost control. Real-time and historical data reveals waste and promotes agility. Existing systems that have been completely written off can also be retrofitted with a network. This extends the amortisation periods for the machinery. Expensive investments in new systems can be omitted. "The harmonisation and standardisation of our production with our IT environment is an ongoing process. With the IIoT Box, we have achieved the basis for greater transparency. This enables us to react with speed and agility to bottlenecks or changes," Matthias Morath sums up.