This section provides general troubleshooting information for Cisco Optical Network Controller, including page refresh behavior after switchover. Use it to identify when a page reload is required.
Use this reference to understand general troubleshooting information.
General troubleshooting information includes:
-
These are some generic troubleshooting points to consider which are common across the different applications within Cisco ONC.
-
Switchover happens : Refresh the page.
-
TAC case : In order to raise a TAC case, collect the sedo diagnostic logs with the command: sudo sedo diagnostics archive-logs /data Collect it along with the Grafana view.