Cisco Unified Communications Manager (CallManager)

Fichas técnicas e información del producto

Fichas técnicas

• Cisco CallManager Version 4.1
• Cisco Unified CallManager 5.0--What Is New?
• Cisco Unified Communications Manager 12.0 Data Sheet
• Cisco Unified Communications Manager 11.5 Data Sheet
• Cisco Unified Communications Manager 11.0 Data Sheet
• Cisco Unified Communications Manager 10.5 Data Sheet
• Cisco Unified Communications Manager 10.0 Data Sheet
• Cisco Unified Communications Manager 9.0 Data Sheet
• Cisco Unified Communications Manager 6.1
• Cisco Unified Communications Manager Version 12.5 Data Sheet
• Cisco Unified Communications Manager Version 7.1
• Cisco Unified Communications Manager Version 7.1
• Cisco Unified Communications Manager Version 7.0
• Cisco Unified Communications Manager Version 6.0
• Cisco Unified Communications Manager Version 6.0

Notificaciones de fin de vida útil y fin de venta

• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Select Cisco Unified Communications feature Licenses
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager 9.X – Migration des licences pour utilisateur SUPPLÉMENTAIRE et des fonctionnalités
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager and Session Management Edition 10.X
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager and Session Management Edition Software 12.0
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager and Session Management Edition Software 11.0
• Annonce d’arrêt de commercialisation et de fin de vie de licences supplémentaires (classe A) pour les licences de connexion d’usager (UCL) de Cisco Unified Communications Manager 8.x
• Annonce d’arrêt de commercialisation et de fin de vie des licences supplémentaires des versions 11.x de Cisco Unified Communications Manager User Connect Licensing (UCL) (niveaux B et C)
• Annonce d’arrêt de commercialisation et de fin de vie des licences supplémentaires des versions 10.x de Cisco Unified Communications Manager User Connect Licensing (UCL) (niveaux B et C)
• Annonce d’arrêt de commercialisation et de fin de vie des licences supplémentaires des versions 9.x de Cisco Unified Communications Manager User Connect Licensing (UCL) (niveaux B et C)
• Annonce d’arrêt de commercialisation et de fin de vie des versions 9.x du logiciel de gestion de sessions et de communications unifiées Cisco Unified Communications Manager Session Management Edition
• Annonce d’arrêt de commercialisation et de fin de vie du logiciel Cisco Unified Communications Manager version 8.6 (certifié JITC)
• Change in Product Part Number Announcement for the Cisco Unified Communications Manager Version 7.1 (Software Only) and Server Migration Product Part Numbers
• Change in Product Part Number Announcement for the Cisco Unified Communications Manager Version 7.1 (Software Only) and Server Migration Product Part Numbers
• Change in Product Part Number Announcement for the Cisco Unified Communications Manager Version 7.1 Upgrades
• Change in Product Part Number Announcement for the Cisco Unified Communications Manager Version 7.1 Upgrades

Preguntas y respuestas

• Cisco Unified Communications Manager Licensing Pricing Model
• Questions and Answers on Compliance with Kari’s Law and Ray Baum’s Act (PDF - 146 KB)

Resumen

• Cisco Unified Communications on Cisco HyperFlex
• Cisco Unified Communications on Cisco HyperFlex At-a-Glance (PDF - 323 KB)

Avisos de seguridad

Advertencias de seguridad, respuestas y notificaciones

• "Code Red" Worm - Customer Impact
• Cisco CallManager Administration and User Options Web Interfaces Cross-Site Scripting Vulnerability
• Cisco CallManager Web Interface Input Validation Bypass Vulnerability
• Cisco Enterprise License Manager Path Traversal Vulnerability
• Cisco IOS Software Session Initiation Protocol Denial of Service Vulnerability
• Cisco IOS Software and Cisco Unified Communications Manager Session Initiation Protocol Packet Processing Memory Leak Vulnerability
• Cisco IP Phone 7861 Denial of Service Vulnerability
• Cisco OpenSSL Implementation Vulnerability
• Cisco Unified Call Manager Arbitrary File Retrieval Vulnerability
• Cisco Unified CallManager and Unified Presence Server ICMP Echo Request Handling Denial of Service Vulnerability
• Cisco Unified Communications Manager Admin Interface Reflected Cross-Site Scripting Vulnerability
• Cisco Unified Communications Manager Administration Page Cross-Site Scripting Vulnerability
• Cisco Unified Communications Manager Administrative Web Interface Directory Traversal Vulnerability
• Cisco Unified Communications Manager Arbitrary File Read Vulnerability
• Cisco Unified Communications Manager Arbitrary File Read Vulnerability

Boletines

• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
• Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 Product Bulletin
• Limited Extension of Software Maintenance Support for CUCM 10.5 Release

Field Notices

• Cisco Unified Communications Manager versión 12.0

  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended

• Cisco Unified Communications Manager versión 11.5

  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended

• Cisco Unified Communications Manager versión 11.0

  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended
  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
  • Field Notice: FN - 64274 - CP-8821 Fails in Wireless LAN Infrastructures - Software Upgrade Recommended

• Cisco Unified Communications Manager versión 10.5

  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended

Versión y compatibilidad

Información sobre Compatibilidad

• Cisco Unified Communications Manager versión 12.0

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1)
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 12.0(x)

• Cisco Unified Communications Manager versión 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x
  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5 - SU7
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x)

• Cisco Unified Communications Manager versión 11.0

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x

• Cisco Unified Communications Manager versión 10.5

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x

• Cisco Unified Communications Manager versión 10.0

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x

• Cisco Unified Communications Manager versión 9.1

  • Hardware and Software Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)
  • Software Compatibility Matrix for Cisco Unified Communications Manager (PDF - 1 MB)

• Cisco Unified Communications Manager versión 9.0

  • Hardware and Software Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager, Release 9.0(1)
  • Software Compatibility Matrix for Cisco Unified Communications Manager (PDF - 1 MB)

• Cisco Unified Communications Manager 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X)
• Cisco Unified Communications Manager Hardware Compatibility Matrix
• Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix

Release Notes

• Cisco Unified Communications Manager versión 12.0

  • Release Notes for Cisco Prime Collaboration Deployment, Release 12.1(1)
  • Release Notes for Cisco Prime Collaboration Deployment, Release 12.0(1a)
  • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Release Notes for Cisco Prime Collaboration Deployment, Release 11.6(2)
  • Release Notes for Cisco Prime Collaboration Deployment, Release 11.6(1)
  • Release Notes for Cisco Prime Collaboration Deployment, Release 11.5(3)
  • Release Notes for Cisco Prime Collaboration Deployment, Release 11.5(2)
  • Release Notes for Cisco Prime Collaboration Deployment, Release 11.5(1)
  • Release Notes for Cisco Unified Communications Manager and IM & Presence Service, Release 11.5(1)
  • Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU3
  • Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU2
  • Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU1
  • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU7
  • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU5 and SU6
  • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU4

Referencia

Información

• Cisco Unified Communications Manager versión 12.0

  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) (PDF - 23 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 (PDF - 9 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 (PDF - 9 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 (PDF - 10 MB)

• Cisco Unified Communications Manager versión 11.5

  • Open Source Used in Cisco Prime Collaboration Deployment, Release 11.5(3) (PDF - 8 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1) (PDF - 16 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 (PDF - 8 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 (PDF - 15 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU3 (PDF - 10 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU2 (PDF - 14 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU1 (PDF - 16 MB)

• Cisco Unified Communications Manager versión 11.0

  • Open Source Used in Cisco Unified Communications Manager, Release 11.0(1) SU2 (PDF - 16 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.0(1a) (PDF - 14 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.0(1a) SU1 (PDF - 15 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.0(1a)SU3 (PDF - 16 MB)

Referencias Técnicas

• Cisco Unified Communications Manager versión 11.5

  • Role Resource Descriptions for Cisco Unified CM Administration (PDF - 70 KB)

• Cisco Unified Communications Manager versión 9.1

  • Announcements with Music On Hold (PDF - 733 KB)

Roadmaps de Documentación

• Cisco Unified Communications Manager versión 12.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • Documentation Guide for Cisco Unified Communications Manager and IM & Presence Service, Release 11.0(1)

• Cisco Unified Communications Manager versión 10.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 10.5(2)
  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1)

• Cisco Unified Communications Manager versión 10.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.0(1)

• Cisco Unified Communications Manager versión 9.1

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 9.1(x)

• Cisco Unified Communications Manager versión 9.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 9.0(1)

• Cisco Unified Communications Manager 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1)

Diseño

Guías de Diseño

• Cisco Unified Communications Manager versión 12.0

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND)
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview

• Cisco Unified Communications Manager versión 11.5

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND)

• Cisco Unified Communications Manager versión 11.0

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND)

• Cisco Unified Communications Manager versión 10.5

  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND)

• Cisco Unified Communications Manager versión 10.0

  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND)

• Cisco Unified Communications Manager versión 9.1

  • Cisco Collaboration System 9.x Solution Reference Network Designs (SRND)

• Cisco Unified Communications Manager versión 9.0

  • Cisco Unified Communications System 9.0 SRND

• Cisco Unified Communications Manager 12.5

  • Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview

Notas Técnicas de Diseño

• Cisco Unified Communications Manager versión 9.1

  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Cisco Unified Communications Manager versión 9.0

  • Soporte FAQ del administrador de las Comunicaciones unificadas
• Ayuda de gateway AVVID de Cisco para Fax Relay y Fax Pass-Through
• Calidad de servicio en el Cisco CallManager
• Caso práctico de instrumentación de telefonía IP: Australian Catholic University
• Caso práctico de instrumentación de telefonía IP: Boletín nacional Singapur
• Cisco CallManager versión 2.4 de integración con el Servidor de mensajería del Octel 250 del Avaya
• Cisco CallManager: Comprensión del Directo-Hacia adentro-dial (HIZO)
• Comprensión de conversión de códigos y puente de conferencia mediante Catalyst 6000 WS-X6608-T1/e1 Blade
• Comprensión de las interacciones de MGCP con Cisco CallManager
• Configuración y Utilización de las Funciones de Captura de Llamadas y Captura de Llamadas de Grupo con Cisco CallManager
• Configurar la blade FXS del Catalyst 6000/6500 WS-X6624 con el 3.0 del Cisco CallManager
• Configurar un solo Número marcado en las líneas múltiples
• Crear los usuarios, los teléfonos, y las asociaciones en Cisco CallManager
• Entendiendo y resolviendo problemas el ruteo de llamadas y los problemas de dial pattern con el Cisco CallManager

Instalación y Actualización

Guías de Instalación y Actualización

• Cisco Unified Communications Manager versión 12.0

  • Cisco Collaboration on Virtual Servers
  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
  • Replacing A Single Server or Cluster for Cisco Unified Communications Manager, Release 12.0(1)
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Cisco Collaboration on Virtual Servers
  • Cisco Collaboration on Virtual Servers
  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1)
  • Replacing A Single Server or Cluster for Cisco Unified Communications Manager, Release 11.5(1)
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.0(1)
  • Migration to Cisco Unified Communications Manager Release 11.0(1) Using Prime Collaboration Deployment
  • Replacing A Single Server or Cluster for Cisco Unified Communications Manager, Release 11.0(1)
  • Upgrade Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.0(1)

• Cisco Unified Communications Manager versión 10.5

  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(2)
  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1)

Notas Técnicas de Instalación y Actualización

• Cisco Unified Communications Manager versión 9.1

  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Cisco Unified Communications Manager versión 9.0

  • Soporte FAQ del administrador de las Comunicaciones unificadas
• Actualización CUCM/CUC/CUPS con el despliegue primero de la Colaboración
• Actualización de un agrupamiento de Cisco CallManager
• Actualización del software FAQ del Cisco CallManager 4.0
• Apple Push Notifications Updates (PDF - 163 KB)
• CUCM 9.x+ and ELM - License Upgrade and Installation
• CallManager Approved Methods for Remote Cisco Technical Support Access
• Caso práctico de instrumentación de telefonía IP: Boletín nacional Singapur
• Cisco CallManager versión 2.4 de integración con el Servidor de mensajería del Octel 250 del Avaya
• Cisco CallManager: Falla actualización del abonado / Imposible encontrar base de datos actualizada
• Claves de Productos de Aplicaciones de IP Telephony
• Convirtiendo Cisco 7940/7960 teléfono del CallManager a un teléfono del SORBO y al proceso reverso
• El VT favorece la instalación en un PC
• Estudio de caso: Migración de PBX 61C de Nortel a telefonía IP de Cisco

Configuración

Guías de Configuración

• Cisco Unified Communications Manager versión 12.0

  • Configuration and Administration of the IM and Presence Service on Cisco Unified Communications Manager, Release 12.0(1)
  • Database Setup Guide for the IM and Presence Service, Release 12.0(1)
  • Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)
  • Instant Messaging Compliance for the IM and Presence Service, Release 12.0(1)
  • Interdomain Federation for the IM and Presence Service, Release 12.0(1) (PDF - 5 MB)
  • Jabber for Everyone Quick Start Guide
  • Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.0(1)
  • Partitioned Intradomain Federation Guide for the IM and Presence Service, Release 12.0(1)
  • Push Notifications Deployment for Cisco Jabber on iPhone and iPad with Cisco Unified Communications Manager
  • Remote Call Control with Microsoft Lync Server for IM and Presence Service, Release 12.0(1)
  • System Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Configuration and Administration for the IM and Presence Service, Release 11.5(1)SU5
  • Configuration and Administration of the IM and Presence Service on Cisco Unified Communications Manager, Release 11.5(1)
  • Database Setup Guide for the IM and Presence Service, Release 11.5(1)SU3
  • Database Setup for IM and Presence Service on Cisco Unified Communications Manager, Release 11.5(1)

Guías de Programación

• Cisco Unified Communications Manager versión 12.0

  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager 12.0(1)
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, 12.0(1)
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1)
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1)
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 11.0(1)
  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.0(1)
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.0(1)

• Cisco Unified Communications Manager versión 10.5

  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 10.5(2)
  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2)

Notas Técnicas y Ejemplos de Configuración

• Cisco Unified Communications Manager versión 11.0

  • Configuración CDR en CCM 11.5
  • Configure al grupo de empresa para CUCM y IM/P
  • Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
  • Instalación del paquete del dispositivo del Cisco Call Manager con el despliegue primero de la Colaboración

• Cisco Unified Communications Manager versión 10.5

  • Configure V.150 with Cisco Unified Communications Manager
  • Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
  • Ejemplo de configuración de la versión del administrador 10.5 SAML SSO de las Comunicaciones unificadas
  • Migración del racimo usando el despliegue de la Colaboración de la prima de Cisco

• Cisco Unified Communications Manager versión 10.0

  • Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example

• Cisco Unified Communications Manager versión 9.1

  • Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
  • Jabber para el ejemplo de configuración de Android
  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Cisco Unified Communications Manager versión 9.0

  • Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
  • Jabber para el ejemplo de configuración de Android
  • Soporte FAQ del administrador de las Comunicaciones unificadas

Mantenimiento y Funcionamiento

Guías de Mantenimiento y Funcionamiento

• Cisco Unified Communications Manager versión 12.0

  • Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
  • Bulk Administration Guide for Cisco Unified Communications Manager, Release 12.0(1)
  • Call Detail Records Administration Guide for Cisco Unified Communications Manager, Release 12.0(1)
  • Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
  • Cisco Unified CDR Analysis and Reporting Administration Guide, Release 12.0(1)
  • Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.0(1)
  • Cisco Unified Reporting Administration Guide, Release 12.0(1)
  • Cisco Unified Serviceability Administration Guide, Release 12.0(1)
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1)
  • Dialed Number Analyzer for Cisco Unified Communications Manager, Release 12.0(1)
  • Managed Services Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
  • Prime Collaboration Deployment Administration Guide, Release 12.1(1)
  • Prime Collaboration Deployment Administration Guide, Release 12.0(1a)
  • SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 12.0(1)
  • Security Guide for Cisco Unified Communications Manager, Release 12.0(1)

Guías para el Usuario Final

• Cisco Unified Communications Manager versión 12.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1)
  • Manager Assistant User Guide for Cisco Unified Communications Manager, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager, Release 11.5(1)
  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 11.0(1)
  • Cisco Unified Communications Self Care Portal User Guide, Release 11.0(1)

• Cisco Unified Communications Manager versión 10.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 10.5(1)

• Cisco Unified Communications Manager versión 10.0

  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 10.0(1)
  • Cisco Unified Communications Self Care Portal User Guide, Release 10.0.0
  • Cisco Voice Log Translator 2.7(9) User Guide

• Cisco Unified Communications Manager versión 9.1

  • Cisco Unified CM User Options Guide 9.1(1)
  • Cisco Unified Communications Manager 9.1 Migration and Upgrade Guide
  • User Guide for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)

• Cisco Unified Communications Manager versión 9.0

  • Cisco Unified Communications Manager Business Edition 5000 Documentation Guide, Release 9.0(1)
  • Cisco Voice Log Translator 2.7(8) User Guide

Notas Técnicas de Mantenimiento y Funcionamiento

• Cisco Unified Communications Manager versión 9.1

  • DX650 FAQ: ¿Cómo usted toma un tiro de pantalla?
  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Cisco Unified Communications Manager versión 9.0

  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Herramienta de administración masiva

  • FAQ unificado del servidor de la presencia: ¿Cómo usted emigra las listas de contactos de la versión 8.x del Cisco Unified Presence Server para liberar 9.x con el uso de la herramienta de administración a granel?

• Herramienta de reportes administrativos

  • Informes de utilización de la Mensajería de voz de la captura
• Administración de calidad de voz con el encargado de la Voz de Cisco (CVM) y Telemate
• CallManager DC Directory y Active Directory - Ocultar Usuarios
• Cambie el directorio MOH predeterminado
• Cambios de DST y husos horarios en CUCM versiones 8.X/9.X/10.X
• Característica de la prevención de fraude de cargos de llamada en la versión 15.1(2)T IOS
• Caso práctico de instrumentación de telefonía IP: Boletín nacional Singapur
• Cisco CallManager: Eliminación Manual de Registros de Detalles de Llamadas (CDR) sin la Herramienta de Creación de Informes Administrativos (ART)
• Cisco CallManager: Usando el analizador de consulta SQL para encontrar los dispositivos se asoció a una ubicación
• Configuración y uso del Hardware Conference Bridge con el CallManager y un puerto del Catalyst 6000/6500 WS-X6608
• Configurar al servidor DHCP del Windows 2000 para el Cisco CallManager

Solución de problemas

Guías de Troubleshooting

• Cisco Unified Communications Manager versión 12.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.0(1)

• Cisco Unified Communications Manager versión 10.0

  • Cisco Server Recovery
  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 10.0(1)

• Cisco Unified Communications Manager versión 9.1

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 9.1(1)

• Cisco Unified Communications Manager versión 9.0

  • Cisco Server Recovery (PDF - 432 KB)
  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 9.0(1)

• Cisco Unified Communications Manager 12.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1)

Mensajes de Error y de Sistema

• Cisco Unified Communications Manager versión 12.0

  • System Error Messages for Cisco Unified Communications Manager 12.0(1)

• Cisco Unified Communications Manager versión 11.5

  • System Error Messages for Cisco Unified Communications Manager 11.5(1)

• Cisco Unified Communications Manager versión 11.0

  • System Error Messages for Cisco Unified Communications Manager 11.0(1)

• Cisco Unified Communications Manager versión 10.0

  • System Error Messages for Cisco Unified Communications Manager 10.0(1)

• Cisco Unified Communications Manager versión 9.1

  • System Error Messages for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)
  • System Error Messages for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)

• Cisco Unified Communications Manager versión 9.0

  • System Error Messages for Cisco Unified Communications Manager 9.0(1)
  • System Error Messages for IM and Presence Service on Cisco Unified Communications Manager, Release 9.0(1)

• Cisco Unified Communications Manager 12.5

  • System Error Messages for Cisco Unified Communications Manager 12.5(1)

Notas Técnicas de Troubleshooting

• Cisco Unified Communications Manager versión 11.0

  • CUCM DRS Backup Failure Solutions
  • Punto final del TelePresence del Troubleshooting agregado a TMS que cambia detrás del estatus del Firewall automáticamente

• Cisco Unified Communications Manager versión 10.5

  • CUCM DRS Backup Failure Solutions
  • Punto final del TelePresence del Troubleshooting agregado a TMS que cambia detrás del estatus del Firewall automáticamente

• Cisco Unified Communications Manager versión 10.0

  • CUCM DRS Backup Failure Solutions
  • Error de la migración del Troubleshooting PCD

• Cisco Unified Communications Manager versión 9.1

  • CUCM DRS Backup Failure Solutions
  • Phone Designer - Mensaje de error de las fallas en la comunicación

• Cisco Unified Communications Manager versión 9.0

  • CUCM DRS Backup Failure Solutions
  • Phone Designer - Mensaje de error de las fallas en la comunicación

• Cisco Unified Communications Manager 12.5

  • Serie de las auriculares 5XX de Cisco del Troubleshooting

• Herramienta de administración masiva

  • CUCM 6.x/7.x/8.x: Herramienta de administración global (BAT) errores
  • Usuarios existentes del socio a los Teléfonos IP con el PALO

• Herramienta de reportes administrativos

  • Informes de utilización de la Mensajería de voz de la captura
• Active Directory y guía de Troubleshooting de la integración del CallManager de Cisco

Support FAQ

• Cisco Unified Communications Manager versión 9.1

  • DX650 FAQ: ¿Cómo usted crea un informe de problema?
  • DX650 FAQ: ¿Cómo usted toma un tiro de pantalla?
  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Cisco Unified Communications Manager versión 9.0

  • Soporte FAQ del administrador de las Comunicaciones unificadas

• Herramienta de administración masiva

  • FAQ unificado del servidor de la presencia: ¿Cómo usted emigra las listas de contactos de la versión 8.x del Cisco Unified Presence Server para liberar 9.x con el uso de la herramienta de administración a granel?
  • ¿Cómo usted bulto emigra las cuentas UM del intercambio a la oficina 365 en CUC?

• Utilidad de copias de respaldo y restauración del sistema de Cisco CallManager (BARS)

  • La prueba del SMB a TAC republica
• Actualización del software FAQ del Cisco CallManager 4.0
• Cisco CallManager: Preguntas más frecuentes sobre la función Devolución de llamadas
• La petición CD del software de las Comunicaciones unificadas encajona el FAQ
• Marque manualmente la versión JTAPI en el servidor CRS
• Q.A para los CERTIFICADOS del TELÉFONO CUCM (LSC/MIC)
• Resolución de problemas de CallManager con CDR y ART FAQ
• Soporte FAQ del codificador-decodificador
• ‘Obtención de una versión nueva del software CallManager de Cisco para preguntas frecuentes de ICS 7750’

Documentación

White Papers

• Caso práctico de instrumentación de telefonía IP: Australian Catholic University
• Caso práctico de instrumentación de telefonía IP: Boletín nacional Singapur
• Estudio de caso: Migración de PBX 61C de Nortel a telefonía IP de Cisco
• Infographic: Key Considerations Before Investing in a Collaboration Solution (PDF - 265 KB)
• Payment Card Industry Data Security Standard White Paper (PDF - 220 KB)
• Understanding the Total Cost of Unified Communications (PDF - 483 KB)

Documentos Traducidos

Guías Traducidas para el Usuario Final

• Cisco Unified Communications Manager versión 12.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1)‎ - מדריך למשתמש (PDF - 1 MB)
  • Cisco Unified Communications Self Care 入口使用者指南，版本 12.0(1) (PDF - 2 MB)
  • Korisnički priručnik za Cisco Unified Communications Self Care portal, izdanje 12.0(1) (PDF - 2 MB)
  • 思科协作系统 12.x 解决方案参考网络设计 (SRND) (PDF - 66 MB)

• Cisco Unified Communications Manager versión 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1)‎ - מדריך למשתמש (PDF - 967 KB)

• Cisco Unified Communications Manager versión 10.5

  • Cisco Unified Communications Self Care 入口使用者指南，版本 10.5(1) (PDF - 1 MB)
  • Korisnički priručnik za Cisco Unified Communications Self Care portal, izdanje 10.5(1) (PDF - 1 MB)
  • دليل مستخدم Cisco Unified Communications Self Care Portal، الإصدار 10.5(1) (PDF - 979 KB)
  • 思科协作系统 10.x 解决方案参考网络设计 (SRND) (PDF - 47 MB)

• Cisco Unified Communications Manager 12.5

  • Cisco Unified Communications Self Care 入口網站用戶指南，版本 12.5(1)SU1 (PDF - 2 MB)
  • Korisnički priručnik za Cisco Unified Communications Self Care Portal, izdanje 12.5(1) SU1 (PDF - 2 MB)
  • מדריך למשתמש עבור פורטל שירות עצמי Cisco Unified Communications, הפצה 12.5(1) SU1 (PDF - 2 MB)