Cisco Unified Communications Manager (CallManager)

Fichas técnicas e información del producto

Fichas técnicas

• • Cisco Unified Communications Manager Version 14 Data Sheet 07-Apr-2021
  • Cisco Unified Communications Manager Version 12.5 Data Sheet 19-Dec-2020
  • Cisco Unified Communications Manager 12.0 Data Sheet 05-Mar-2018
  • Cisco Unified Communications Manager 11.5 Data Sheet 08-Aug-2016
  • Cisco Unified Communications Manager 11.0 Data Sheet 22-Jul-2015
  • Cisco Unified Communications Manager 10.5 Data Sheet 11-Jan-2019
  • Cisco Unified Communications Manager 10.0 Data Sheet 30-Mar-2015

Notificaciones de fin de vida útil y fin de venta

• End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 15-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 15-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer 14-Dec-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 30-Nov-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 30-Nov-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X 11-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses 04-May-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Select Cisco Unified Communications feature Licenses 04-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0 17-Feb-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager and Session Management Edition Software 12.0 17-Feb-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager and Session Management Edition 10.X 03-Jan-2019
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration 01-Aug-2017
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Communications Manager 9.X – Migration des licences pour utilisateur SUPPLÉMENTAIRE et des fonctionnalités 01-Aug-2017

Preguntas y respuestas

• Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act 13-Apr-2022
• ¿Cómo se migran las cuentas de mensajería instantánea de Exchange a Office 365 en CUC? 15-Nov-2017
• Q.A para CERTIFICADOS TELEFÓNICOS CUCM (LSC/MIC) 21-Nov-2016
• Preguntas frecuentes sobre casos de solicitud de software de CD de Unified Communications 05-Apr-2016
• Cisco Unified Communications Manager Licensing Pricing Model 30-Apr-2007

Resumen

• Cisco Unified Communications on Cisco HyperFlex At-a-Glance 01-Feb-2021

Avisos de seguridad

Advertencias de seguridad, respuestas y notificaciones

• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Denial of Service Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Arbitrary File Write Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 03-Nov-2021
• Cisco Unified Communications Products Path Traversal Vulnerability 03-Nov-2021
• Cisco Unified Communications Products Remote Code Execution Vulnerability 07-Apr-2021
• Cisco Unified Communications Products Cross-Site Scripting Vulnerabilities 07-Apr-2021
• Cisco Unified Communications Manager Self Care Portal Authorization Bypass Vulnerability 07-Apr-2021
• Cisco Unified Communications Manager Information Disclosure Vulnerability 07-Apr-2021
• Cisco Unified Communications Products Vulnerabilities 20-Jan-2021
• Cisco Unified Communications Products Information Disclosure Vulnerability 13-Jan-2021
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 05-Aug-2020
• Cisco Unified Communications Manager Cross-Site Scripting Vulnerability 05-Aug-2020

Boletines

• Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 Product Bulletin 23-Feb-2020
• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020

Field Notices

• Applicable to Multiple Releases

  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended 01-Oct-2020
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020
  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended 15-Mar-2019

• Cisco Unified Communications Manager versión 11.5

  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018

• Cisco Unified Communications Manager versión 11.0

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64274 - CP-8821 Fails in Wireless LAN Infrastructures - Software Upgrade Recommended 22-Mar-2018

• Cisco Unified Communications Manager versión 10.5

  • Field Notice: FN - 63854 - BE7000 Medium Density UCS C240 M3S Servers - RAID Array Configured Incorrectly - Configuration Change Recommended 10-May-2018
• Software Advisory: Secure LDAP Mandatory for Active Directory Connections 08-Feb-2020

Versión y compatibilidad

Información sobre Compatibilidad

• Applicable to Multiple Releases

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x 16-Jan-2020
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020

• Cisco Unified Communications Manager Version 14

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x 27-Oct-2021

• Cisco Unified Communications Manager versión 12.0

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 12.0(x) 21-Feb-2020

• Cisco Unified Communications Manager versión 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x) 21-Feb-2020

• Cisco Unified Communications Manager 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 04-May-2022
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 05-Oct-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 25-Sep-2020
• Vendor MIB Support for Cisco Unified Communications Manager Servers 14-Dec-2013
• Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix 08-Jun-2011
• Cisco Unified Communications Manager Hardware Compatibility Matrix 23-May-2011
• Search Cisco Unified Communications Manager Customer Documentation 14-Oct-2009

Release Notes

• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU9—SU11 08-Apr-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 15-Feb-2022
• Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) 21-Dec-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 27-Oct-2021
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU1 27-Oct-2021
• Release Notes for Cisco Prime Collaboration Deployment, Release 12.6(1) 05-Aug-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 03-Aug-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 11-May-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU3 29-Apr-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU4 22-Feb-2021
• Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU3 12-Dec-2020
• Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU2 12-Dec-2020
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU2 12-Dec-2020
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU1 12-Dec-2020
• Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU1 13-Aug-2020

Referencia

Información

• Cómo mover licencias clásicas de Cisco Unified Communications Manager (CUCM) 21-May-2021
• Cómo generar una licencia de demostración o evaluación para Cisco Unified Communications y Cisco Emergency Responder 21-May-2021
• Cómo obtener una solicitud de licencia para Cisco Unified Communications Manager (CUCM) 18-May-2021
• Cómo convertir una PAK cumplimentada en una licencia inteligente para CUCM 11-May-2021
• Cómo obtener un identificador de dispositivo único universal (UUID) para Cisco Unified Communications Manager (CUCM) 06-Apr-2021
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 30-May-2019 (PDF - 9 MB)
• Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) 29-Jan-2019 (PDF - 11 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU8 14-Dec-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 17-Sep-2018 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 29-Jun-2018 (PDF - 8 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU7 23-Apr-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 05-Feb-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 01-Dec-2017 (PDF - 10 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU6 29-Sep-2017 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) 30-Aug-2017 (PDF - 23 MB)

Referencias Técnicas

• Cisco Unified Communications Manager versión 11.5

  • Cisco Headset and Finesse Integration for Contact Center 21-May-2020 (PDF - 852 KB)
  • Role Resource Descriptions for Cisco Unified CM Administration 31-Mar-2017 (PDF - 70 KB)

Referencias de Comando

• Cisco Unified Communications Manager Version 14

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14SU1 14-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 13-Dec-2021

• Cisco Unified Communications Manager versión 12.0

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• Cisco Unified Communications Manager versión 11.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

• Cisco Unified Communications Manager versión 11.0

  • Command Line Interface Guide for Cisco Unified Communications Solutions, Release 11.0(1) 26-Jul-2021

• Cisco Unified Communications Manager 12.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) SU1 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6 12-Oct-2021

Roadmaps de Documentación

• Cisco Unified Communications Manager Version 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 27-Oct-2021

• Cisco Unified Communications Manager versión 12.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 28-Oct-2020

• Cisco Unified Communications Manager versión 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

• Cisco Unified Communications Manager versión 11.0

  • Documentation Guide for Cisco Unified Communications Manager and IM & Presence Service, Release 11.0(1) 10-Jan-2020

• Cisco Unified Communications Manager versión 10.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 10.5(2) 13-Jan-2020
  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1) 06-May-2014

• Cisco Unified Communications Manager versión 10.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.0(1) 01-Feb-2016

• Cisco Unified Communications Manager 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 15-Feb-2022

Diseño

Guías de Diseño

• Applicable to Multiple Releases

  • Cisco Collaboration Solutions Design Guidance 12-Apr-2021
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview 13-Mar-2019
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD 20-Feb-2019
  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015
  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND) 10-Jul-2014

• Cisco Unified Communications Manager Version 14

  • Cisco Collaboration Sizing Guide 25-May-2021
  • Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD 21-May-2021

• Cisco Unified Communications Manager versión 12.0

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• Cisco Unified Communications Manager 12.5

  • Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5 14-May-2019

Instalación y Actualización

Guías de Instalación y Actualización

• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 28-Apr-2022
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 30-Mar-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU6 15-Feb-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 16-Nov-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 03-Oct-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Sep-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
• Cisco Collaboration on Virtual Servers (CSR 14) 14-Jun-2021
• Cisco Collaboration on Virtual Servers 05-Nov-2020
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(x) 12-Feb-2020
• Upgrade Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.0(1) 20-Nov-2019
• Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 30-Oct-2019
• Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1) 30-Oct-2019

Notas Técnicas de Instalación y Actualización

• Apple Push Notifications Updates 12-May-2020 (PDF - 163 KB)

Configuración

Guías de Configuración

• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 13-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 14SU(1) 28-Mar-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 27-Mar-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU9 07-Nov-2021
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU8 07-Nov-2021
• Configuration and Administration of the IM and Presence Service, Release 14SU1 27-Oct-2021
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1) 17-Oct-2021
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU7 17-Oct-2021
• System Configuration Guide for Cisco Unified Communications Manager, Release 14SU(1) 27-Jul-2021
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 17-Jun-2021

Guías de Programación

• Cisco Unified Communications Manager SIP Line Messaging Guide (Standard) 08-Aug-2021
• Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 31-Mar-2021
• Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14 09-Mar-2021
• Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1) 15-Dec-2020
• Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager 12.0(1) 12-Oct-2020
• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 18-Sep-2020
• Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, 12.0(1) 12-May-2020
• Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 12-May-2020
• Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 03-Oct-2019
• Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 13-Feb-2018
• SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 12.0(1) 14-Sep-2017
• SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 11.5(1) 25-Oct-2016
• Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016
• Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 11.0(1) 21-Jul-2015
• Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.0(1) 15-Jun-2015

Notas Técnicas y Ejemplos de Configuración

• Configuración de Single Number Reach para CallManager 20-Apr-2022
• Implementación Y Resolución De Problemas De Flujo De Concesión De Código De Autorización - Mejora De OAuth: Soluciones de colaboración de Cisco 12.0 18-Mar-2022
• Configuración del inicio de sesión único con CUCM y AD FS 2.0 02-Mar-2022
• Configuración de Cisco Jabber en modo de teléfono para contactos 05-Jan-2022
• Configuración y análisis de registro de Jabber E911 03-Jan-2022
• Configurar copia de seguridad y restauración desde la GUI en CUCM 29-Oct-2021
• Crear plantillas de certificados de CA de Windows para CUCM 24-Sep-2021
• Mejoras de actualización en Cisco Unified Communications Manager(CUCM) 12.5 16-Sep-2021
• SAML SSO Microsoft Azure Identity Provider 29-Aug-2021
• Configuración de CUCM para LDAP seguro (LDAPS) 23-Aug-2021
• Configuración y resolución de problemas de SSO en Cisco Unified Communications Manager (CUCM) 05-Aug-2021
• Configuración y resolución de problemas de geolocalización y partición lógica 19-Jul-2021
• Configuración de la Inscripción y Renovación Automáticas de Certificados a través de CAPF Online CA 16-Jul-2021
• Certificado CAPF firmado por CA para CUCM 16-Jul-2021
• Uso de la Función Native Emergency Call Routing en CUCM 15-Jul-2021

Mantenimiento y Funcionamiento

Guías de Mantenimiento y Funcionamiento

• Administration Guide for Cisco Unified Communications Manager, Release 14SU1 09-May-2022
• Administration Guide for Cisco Unified Communications Manager, Release 14 08-May-2022
• Prime Collaboration Deployment Administration Guide, Release 14 01-May-2022
• Security Guide for Cisco Unified Communications Manager, Release 11.5(1)SU11 07-Apr-2022
• SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 23-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 14SU(1) 08-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU5 08-Mar-2022
• Security Guide for Cisco Unified Communications Manager 12.5(1) SU1 08-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 07-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 07-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 14 07-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 07-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 07-Mar-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1) 07-Mar-2022
• Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 06-Mar-2022

Guías para el Usuario Final

• Cisco Unified Communications Manager Version 14

  • Cisco Unified Communications Self Care Portal User Guide, Release 14 06-Apr-2021

• Cisco Unified Communications Manager versión 12.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1) 13-Mar-2018
  • Manager Assistant User Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager versión 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager, Release 11.5(1) 21-Jun-2016

• Cisco Unified Communications Manager versión 11.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.0(1) 10-Oct-2018
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 11.0(1) 08-Jun-2015

• Cisco Unified Communications Manager versión 10.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 10.5(1) 21-Dec-2021

• Cisco Unified Communications Manager versión 10.0

  • Cisco Voice Log Translator 2.7(9) User Guide 28-Apr-2014
  • Cisco Unified Communications Self Care Portal User Guide, Release 10.0.0 06-Mar-2014
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 10.0(1) 27-Nov-2013

• Cisco Unified Communications Manager 12.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) SU1 21-Aug-2020
• Voice Log Translator 2.3.1 User Guide 14-Apr-2004

Notas Técnicas de Mantenimiento y Funcionamiento

• Cómo Realizar una Verificación de Estado de la Replicación de la Base de Datos de CUCM 27-Dec-2019
• Administración de la Calidad de la Voz con CVM y Telemate 26-Jun-2019
• Verificación de instantánea de VMware de Comunicaciones Unificadas 06-Sep-2013
• Característica de la prevención de fraude de cargos de llamada en la versión del IOS 15.1(2)T 29-Jul-2010
• Firmware del teléfono del IP de la actualización individualmente 10-Nov-2008

Solución de problemas

Guías de Troubleshooting

• Cisco Unified Communications Manager versión 12.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager versión 11.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.5(1) 22-Apr-2016

• Cisco Unified Communications Manager versión 11.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.0(1) 08-Jun-2015

• Cisco Unified Communications Manager versión 10.0

  • Cisco Server Recovery 03-Sep-2015
  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 10.0(1) 06-Mar-2014

• Cisco Unified Communications Manager 12.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1) 15-Oct-2019

Mensajes de Error y de Sistema

• Cisco Unified Communications Manager Version 14

  • System Error Messages for Cisco Unified Communications Manager 14 01-Apr-2021

• Cisco Unified Communications Manager versión 12.0

  • System Error Messages for Cisco Unified Communications Manager 12.0(1) 21-Sep-2017

• Cisco Unified Communications Manager versión 11.5

  • System Error Messages for Cisco Unified Communications Manager 11.5(1) 06-Jun-2018

• Cisco Unified Communications Manager versión 11.0

  • System Error Messages for Cisco Unified Communications Manager 11.0(1) 26-Jun-2015

• Cisco Unified Communications Manager versión 10.0

  • System Error Messages for Cisco Unified Communications Manager 10.0(1) 23-Dec-2013

• Cisco Unified Communications Manager 12.5

  • System Error Messages for Cisco Unified Communications Manager 12.5(1) 18-Jul-2019

Notas Técnicas de Troubleshooting

• Procedimiento para ajustar WaterMark en RTMT de Cisco Call Manager 15-Mar-2022
• Configuración y resolución de problemas de NTP en CUCM e IM&P 15-Mar-2022
• Proceso de regeneración/renovación de certificados de CUCM 28-Oct-2021
• Reinstalación de IM&P Cluster Nodes Versión 10.0 y Posterior 27-Oct-2021
• Configuración y resolución de problemas de teléfonos VPN 30-Sep-2021
• Solución de Problemas de Replicación de Bases de Datos CUCM 13-Aug-2021
• Habilitar la función de configuración cifrada en CUCM 23-Jul-2021
• Solución de problemas de auriculares de Cisco serie 5XX 19-Jul-2021
• Resolución de problemas de CA en línea CAPF 16-Jul-2021
• Error de carga del archivo wav del anuncio de CUCM Music On Hold 15-Jul-2021
• Mejoras arquitectónicas de la escalabilidad TFTP de CUCM 11.5.x 15-Jul-2021
• Resolución de problemas del servicio CUCM TFTP finalizado en enero de 2021 13-May-2021
• Resolución de problemas de clúster cruzado de movilidad de extensiones (EMCC) 19-Apr-2021
• Vista de alto nivel de certificados & Autoridades en CUCM 14-Apr-2021
• Solución de problemas de procesos Zombie/Defecto en servidores UC 10-Feb-2021

Support FAQ

• Herramienta de administración masiva

  • How do you Bulk Migrate UM Accounts from Exchange to Office 365 in CUC? 15-Nov-2017
  • Preguntas frecuentes sobre Unified Presence Server: ¿Cómo migra las listas de contactos de Cisco Unified Presence Server versión 8.x a la versión 9.x con el uso de la herramienta Bulk Administration? 26-Jun-2013

• Utilidad de copias de respaldo y restauración del sistema de Cisco CallManager (BARS)

  • La prueba del SMB a TAC republica 11-Mar-2019
• Q.A for CUCM PHONE CERTIFICATES (LSC/MIC) 21-Nov-2016
• Unified Communications CD Software Request Cases FAQ 05-Apr-2016

Documentación

Recursos de ventas

• Ordering Guides

  • Cisco Unified Communications Solutions Ordering Guide Version 11.0

White Papers

• Cisco UCM Admin Security Token EoL and Transitioning to Tokenless CLI White Paper 09-Mar-2021
• Infographic: Key Considerations Before Investing in a Collaboration Solution 17-Jul-2015 (PDF - 265 KB)
• Implementación de telefonía IP en caso práctico: ACU 02-Feb-2006

Documentos Traducidos

Guías Traducidas para el Usuario Final

• Cisco Unified Communications Manager 管理指南，版本 12.5(1)SU6 16-Mar-2022 (PDF - 7 MB)
• 配置及管理 IM and Presence 服務版本 14SU1 09-Dec-2021 (PDF - 6 MB)
• Cisco Unified Communications Manager 適用的系統組態設定指南，第 14SU (1) 版本 07-Dec-2021 (PDF - 9 MB)
• Cisco Unified Communications Manager 管理指南，版本 14SU1 06-Dec-2021 (PDF - 6 MB)
• Посібник користувача порталу самообслуговування Cisco Unified Communications, випуск 14 01-Jun-2021 (PDF - 2 MB)
• Cisco Unified Communications Manager 시스템 구성 설명서, 릴리스 14 19-May-2021 (PDF - 9 MB)
• Cisco Unified Communications Manager 適用的系統組態設定指南，第 14 版本 19-May-2021 (PDF - 9 MB)
• IM and Presence 서비스, 릴리스 14의 구성 및 관리 18-May-2021 (PDF - 7 MB)
• 配置及管理 IM and Presence 服務版本 14.0 18-May-2021 (PDF - 6 MB)
• מדריך למשתמש Cisco Unified Communications Self Care Portal, מהדורה 14 08-Apr-2021 (PDF - 2 MB)
• Ръководство за потребителя за портала за самостоятелно обслужване в Cisco Unified Communications,версия 14 08-Apr-2021 (PDF - 2 MB)
• دليل مستخدم Cisco Unified Communications Self Care Portal، الإصدار 14 08-Apr-2021 (PDF - 2 MB)
• Guia d'usuari del Portal d'atenció personal de Cisco Unified Communications, versió 14 08-Apr-2021 (PDF - 2 MB)
• Uživatelská příručka k samoobslužnému portálu systému Cisco Unified Communications, verze 14 08-Apr-2021 (PDF - 2 MB)
• Brugervejledning til Cisco Unified Communications Self Care Portal, version 14 08-Apr-2021 (PDF - 2 MB)