Check Script Routes
After you save a script, you should check that all routes referenced have valid labels for the routing clients and dialed numbers for which you have scheduled the script.
You must have saved the script to the Unified ICM database before you can check the routes.
For the Unified ICM to route calls through a script, you must have defined a routing label for each route referenced in the script. Each label is valid only for specific routing clients and, optionally, for specific dialed numbers.
To check script routes:
Start Check Routes from the Administration & Data Server group. The Check Routes window opens.
Using the drop-down lists, choose the following:
To validate the route of a network transfer call target, check Use Network Transfer specify a routing client and a Dialed Number.
Use the drop-down list to select Routes Used Directly by Script (the default) or Translation Route Used in Script. The routes referenced in the script appear in the left column. (If any of these routes do not have an associated label that is valid for the routing client and Dialed Number you have chosen, an error message appears in the Errors field.)
To see the specific peripheral targets associated with a route, select the route name in the left column. The associated peripheral targets appear in the center column.
The routes referenced in the script appear in the left column. If any of these routes does not have an associated label that is valid for the routing client and Dialed Number you have chosen, an error message appears in the Errors field at the bottom of the window.
To see the specific labels associated with any of these peripheral targets, select the peripheral target. The associated peripheral targets appear in the right column.
Symbols might appear next to a label, explaining the following:
To check configuration information for a route or peripheral target, double-click a route or peripheral target name. Check Routes to display the configuration information for that route or peripheral target.
To correct any problems you find through Check Routes, make and save changes within the Script Editor or the Unified ICM Configuration Manager.
To update the changes, click Reload in the Check Routes window. (If you have created a new version of the script, be sure to update the Version field.) Check Routes reads the latest version of scripts and configuration data from the local database.