Installation and Setup Guide for Cisco Secure ACS Appliance
Preparing for Installation

Table Of Contents

Preparing for Installation


Warnings and Cautions

General Precautions

Maintaining Safety with Electricity

Protecting Against Electrostatic Discharge

Preventing EMI

Preparing Your Site for Installation


AC Power


Precautions for Rack-Mounting

Required Tools and Equipment

Preparing for Installation

This chapter describes the safety instructions and site requirements for installing Cisco Secure ACS Appliance 3.2, and guides you through installation preparation. It contains the following sections:


Preparing Your Site for Installation

Precautions for Rack-Mounting

Required Tools and Equipment


This section provides safety information for installing this product.

Warnings and Cautions

Read the installation instructions in this document before you connect the system to its power source. Failure to read and follow these guidelines could lead to an unsuccessful installation and possibly damage the system and components.

You should observe the following safety guidelines when working with any equipment that connects to electrical power or telephone wiring. They can help you avoid injuring yourself or damaging the Cisco Secure ACS Appliance.

The following warnings and cautions are provided to help you prevent injury to yourself or damage to the devices:

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device.

Note:  This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Please refer to the Installation Guide, Configuration Guide, or other enclosed additional documentation for further details.

Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards.

Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units.

Warning Before opening the chassis, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Warning Only trained and qualified personnel should install, replace, or service this equipment.

Warning This unit might have more than one power cord. To reduce the risk of electrical shock, disconnect all power supply cords before servicing the unit.

Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Make sure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. and 240 VAC, 10A international are used on the phase conductors (all current-carrying conductors).

Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use.

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

Warning Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.

Warning Read the installation instructions before you connect the system to its power source.

Warning The ports labeled "10BaseT", "100BaseTX," and "1000BaseTX" are safety extra-low voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits. Avoid connecting these circuits to telephone network voltage (TNV) circuits.

Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

General Precautions

Observe the following general precautions when using and working with your system:

Keep your system components away from radiators and heat sources, and do not block cooling vents.

Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the computer gets wet, see the appropriate chapter in your troubleshooting guide or contact the Cisco Technical Assistance Center. For instructions on contacting the Technical Assistance Center, see Obtaining Technical Assistance, page xxiv, in the Preface.

Do not push any objects into the openings of your system components. Doing so can cause fire or electric shock by shorting out interior components.

Position system cables and power cables carefully; route system cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables or power cable.

Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

To help avoid possible damage to the system board, wait 5 seconds after turning off the system before removing a component from the system board or disconnecting a peripheral device from the computer.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity:

If any of the following conditions occur contact the Cisco Technical Assistance Center:

The power cable or plug is damaged.

An object has fallen into the product.

The product has been exposed to water.

The product has been dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult the Cisco Technical Assistance Center or a local power company.

Use only approved power cable(s). You have been provided with a power cable for your Cisco Secure ACS Appliance that is intended for your system (approved for use in your country, based on the shipping location). Should you have to purchase a power cable, ensure that it is rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

To help prevent electric shock, plug the Cisco Secure ACS Appliance, components, and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

To help protect your system and components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptable power supply (UPS).

Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local and national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer's electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.

As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

When transporting a sensitive component, first place it in an antistatic container or packaging.

Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Preventing EMI

When you run wires for any significant distance in an electromagnetic field, electromagnetic interference (EMI) can occur between the field and the signals on the wires.

Note that:

Bad plant wiring can result in radio frequency interference (RFI).

Strong EMI, especially when it is caused by lightning or radio transmitters, can destroy the signal drivers and receivers in the system, and can even create an electrical hazard by conducting power surges through lines and into the system.

To predict and remedy strong EMI, consult RFI experts.

Preparing Your Site for Installation

This section describes the requirements your site must meet for safe installation and operation of your Cisco Secure ACS Appliance. Ensure that your site is properly prepared before beginning installation.


When planning your site layout and equipment locations, keep in mind the precautions described in this section to help avoid equipment failures and reduce the possibility of environmentally caused shutdowns. If you are experiencing shutdowns or unusually high errors with your existing equipment, these precautions will help you isolate the cause of failures and prevent future problems.

Use the following precautions when planning the operating environment for your Cisco Secure ACS Appliance.

Always follow the ESD-prevention procedures described in Preventing EMI, to avoid damage to equipment. Damage from static discharge can cause immediate or intermittent equipment failure.

Make sure that the chassis cover is secure. The chassis allows cooling air to flow effectively within it. An open chassis allows air leaks, which could interrupt and redirect the flow of cooling air from internal components.

Electrical equipment generates heat. Ambient air temperature might not be adequate to cool equipment to acceptable operating temperatures without adequate circulation. Make sure that the room in which you operate has adequate air circulation.

Choosing a Site for Installation

Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

Choose a site with a dry, clean, well-ventilated and air-conditioned area.

Choose a site that maintains an ambient temperature of 10° to 35°C (50° to 95°F).

Grounding the System

Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Creating a Safe Environment

Follow these guidelines to create a safe operating environment:

Keep tools and chassis components off the floor and away from foot traffic.

Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and missing safety grounds.

Keep the area around the chassis free from dust and foreign conductive material (such as metal flakes from nearby construction activity).

AC Power

Ensure that the plug-socket combination is accessible at all times, because it serves as the main disconnecting device. For the Cisco Secure ACS Appliance power requirements, see Appendix A, "Technical Specifications.".

Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Make sure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. and 240 VAC, 10A international are used on the phase conductors (all current-carrying conductors).


Use the cables in the accessory kit to connect the Cisco Secure ACS Appliance console port to a console or computer that is running a console program. In addition to using the console cable, use the provided standard Ethernet cable to connect the Cisco Secure ACS Appliance to your network. For information detailing cable requirements, see Network Cable Requirements, page 1-7.

Precautions for Rack-Mounting

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

Observe the following precautions for rack stability and safety. Also refer to the rack installation documentation accompanying the rack for specific warning and caution statements and procedures.

Note Component refers to any server, storage system, or appliance, and to various peripherals or supporting hardware.

Do not move large racks by yourself. Due to the height and weight of the rack, a minimum of two people are needed to accomplish this task.

Ensure that the rack is level and stable before extending a component from the rack.

Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80% of the branch circuit rating.

Ensure that proper airflow is provided to components in the rack.

Do not step or stand on any system or component when servicing other systems and components in a rack.

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Required Tools and Equipment

You need the following tools and equipment to install the Cisco Secure ACS Appliance:

RJ-45 console cable (provided)

Power cord (provided)

Number 2 Phillips screwdriver

Tape measure and level

Antistatic mat or antistatic foam

ESD grounding strap

Ethernet cable

Rack-mount kit (provided)

Two chassis-support rails

Cable support bracket (optional)

Cable tray clamp (optional)

Eight screws sized to attach chassis-support rails to your particular rack (1/4-20 or M6 thread size suggested)