AP crash files
A crash file is a diagnostic file that
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is created when an AP experiences an unexpected reboot
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contains information about the state of the AP at the time of the crash, and
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is stored in the local flash memory of the AP for retrieval.
AP crash files provide data that is essential for diagnosing the causes of unexpected reboots in access points. This data aids in troubleshooting and maintenance.
Note |
An unexpected reboot of the AP is considered a crash. |
Process crash details
When a process crashes, the device collects various types of data. and compiles it into a single, compressed archive for analysis. This archive includes:
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Full process core
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Trace logs
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Cisco IOS syslogs (not guaranteed in case of nonactive crashes)
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System process information
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Bootup logs
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Reload logs
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Certain types of proc information
Except for the full core and tracelogs, everything else is a text file. This consolidated information provides a snapshot of the AP's state, which can be used for further diagnosis.
Restrictions for AP crash file upload
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Reports are not generated by the system in case of a reload.
Configure AP crash file upload process (CLI)
Set up and configure an access point to collect and upload crash files for diagnostics.
This involves configuring multiple data collection commands and ensuring files are available for troubleshooting access point failures.
Procedure
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Step 1 |
Enter privileged EXEC mode. Example:
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Step 2 |
Collect AP crash information. Example:
The crash file is uploaded automatically after the AP reloads to the ready state. As a result, this command does not have to be manually executed. |
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Step 3 |
Collect the AP core dump file for slot 0 or slot 1. Example:
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Step 4 |
Upload the AP crash coredump file to the given TFTP location. Example:
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Step 5 |
Display your AP crash file and the radio crash file. |
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Step 6 |
Display the crash file in bootflash with .crash extension. Example:
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The AP crash files and core dumps are collected and available in specified locations for troubleshooting.
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