Enterprise Groups Overview
When Enterprise Groups is configured, Cisco Unified Communications Manager includes user groups when it synchronizes its database with an external LDAP directory. In Cisco Unified CM Administration, you can view synced groups in the User Groups window.
This feature also helps administrators to:
Provision users with similar characteristics traits with a comment set of features (for example, the sales and accounting teams).
Target messages to all users in a specific group.
Configure uniform access for all members of a specific group
This feature also helps Cisco Jabber users to quickly build contact lists of users who shares common traits. Cisco Jabber users can search the external LDAP Directory for user groups and then add them to their contact list. For example, a Jabber user can search the external LDAP directory and add the sales group to a contact list, thereby adding all of the sales team members into the contact list as well. If the group gets updated in the external directory, the user's contact list is updated automatically.
Enterprise Groups is supported with Microsoft Active Directory on Windows as the external LDAP directory.
If you disable the Enterprise Groups feature, Cisco Jabber users cannot search for enterprise groups or see the groups that they already added to their contact lists. If a user is already logged in when you disable the feature, the group will be visible until the user logs out. When the user logs in again, the group will not be visible
Security Groups are a subfeature of Enterprise Groups. Cisco Jabber users can also search for, and add, security groups to their contact list. To set up this feature, administrators must configure a customized LDAP filter and apply it to the configured LDAP directory sync. Security Groups are supported with Microsoft Active Directory only.
Maximum Allowed Entries
When configuring Enterprise Groups, make sure that you configure contact list maximums that handle groups
The maximum number of entries that are allowed in a contact list is the sum of the number of entries in the contact list and the number of entries in groups that are already added to the contact list.
Maximum entries in contact list = (number of entries in contact list) + (number of entries in groups)
When the Enterprise Groups feature is enabled, Cisco Jabber users can add the groups to the contact list if the number of entries in the contact list is less than the maximum allowed entries. If the maximum allowed entries is exceeded while the feature is disabled, the users are not restricted until the feature is enabled. If the user continues to be logged in after the feature is enabled, no error message is displayed. When the user logs out and logs in again, an error message is displayed that asks the users to clear the excess entries.