Learn how to troubleshoot errors in Security Cloud Control including issues with Secure Firewall ASA devices, Secure Device Connectors, Secure Event Connectors, and device connectivity states.
This chapter details how to troubleshoot errors that may occur when working with various components in Security Cloud Control Firewall Management.
Troubleshoot a Secure Firewall ASA device
Learn how to troubleshoot Secure Firewall ASA device issues including connectivity, configuration, synchronization, and deployment problems.
Troubleshoot a Secure Device Connector
Learn how to troubleshoot Secure Device Connector issues, including unreachable SDCs, inactive status, IP address changes, device connectivity problems, system time errors, version issues, and AWS certificate or connection errors.
Troubleshoot a Secure Event Connector
Learn how to troubleshoot Secure Event Connector issues, including onboarding and registration failures, NSEL data flows, event logging problems, inactive SEC status, missing events, host removal, and health checks.
Troubleshoot Security Cloud Control
Learn how to troubleshoot Security Cloud Control issues, including login failures, access and certificate problems, and object-related errors.
Device connectivity states
Learn how to interpret device connectivity states in Security Cloud Control and troubleshoot issues such as offline devices, insufficient licenses, invalid credentials, onboarding errors, new certificates, and unregistered devices.