Unified Contact Center Enterprise ES 10.5
Engineering Specials for Release 10.5(1)
ES |
Description |
Defect List |
Component |
Release Notes URL |
Cisco.com Posting Date |
|
---|---|---|---|---|---|---|
ES02 |
PR/PQ Stability |
pg.opc and router |
27-Jul-14 |
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ES06 |
Db worker crashing |
Install |
25-Aug-14 |
|||
ES07 |
Update video support for PCCE |
CSCuq92495 and CSCuq32014 |
dbconfig |
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ES08 |
HCS12000 |
web.setup |
18-Nov-14 |
|||
ES09 |
Agent Login fails. |
pg.cucm.jtapi |
03-Feb-13 |
|||
ES10 |
Live Customer record is update as 21 instead of |
outbound |
15-Apr-15 |
|||
ES11 |
Agent can't stay ready after RNA timeout from CVP | CSCuq74727 |
pg.cucm |
22-Dec-14 |
||
ES12 |
Increase configured supervisor per team count to 50 |
dbconfig |
13-Jan-15 |
|||
ES14 |
PIM Disconnects updating Agent Attributes |
pg.cucm |
01-Mar-15 |
|||
ES16 |
Route Request timeout with no route end from OPC |
pg.opc |
07-Jun-15 |
|||
ES18 |
Agent is stick to the old skillgroup after Re-skilling. |
pg.opc |
19-Oct-15 |
|||
ES20 |
TR Type6 VRU to Type2 fails |
pg.vru |
03-Dec-15 |
|||
ES27 |
Nightly Index Reorg will block tables from all other tasks for hours |
db.HDS |
24-Jan-17 |
Engineering Specials for Release 10.5(2)
ES |
Description |
Defect List |
Component |
Download |
Release Note |
Cisco.com Posting Date |
---|---|---|---|---|---|---|
ES03 |
Eagt pim does not retain Agent original state. |
pg.cucm |
16-Aug-2018 |
|||
ES04 |
Agent state in newly added media skill groups is Log out and Agent is stuck to the old skill group after re-skilling. |
CSCuu43751 and CSCuu45299 |
pg.opc |
17-Aug-2018 |
||
ES05 |
2 TCD's cut for Agent call. |
pg.cucm |
11-Oct-2015 |
|||
ES06 |
Supervisor Desktop - Realtime status tool kit is not working. |
ctios.client |
10-Sep-2015 |
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ES07 |
Agent getting stuck in reserved after abandoned ring |
pg.cucm |
22-Sep-2018 |
|||
ES08 |
Upgrade PCCE from 9.01 to 10.5(1) - VM validation fails and changing Administrator role to NONE escalates privileges |
dbconfig |
07-Sep-2015 |
|||
ES09 |
10.5(2) UCCE patch upgrade causes Tomcat SQL Login failures. |
aw.tools |
28-Sep-2015 |
|||
ES10 |
Logic of checking the conapi compatibility. |
aw.tools |
29-Sep-2015 |
|||
ES13 |
SIP dialer cancel call if the 2000K for INVITE isn't received before CPA |
outbound |
15-Oct-2015 |
|||
ES14 |
cceadmin Agent changes made by a supervisor revert PeripheralName to NUL |
web.config.ui |
26-Oct-2015 |
|||
ES15 |
Webconfig UI timeout error when validation is slow |
web.config.ui and dbconfig |
05-Nov-2015 |
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ES16 |
Script editor crash with KB patches |
scripteditor |
18-Jan-2016 |
|||
ES17 |
Translation Route from Type 6 (network VRU) to Type 2 fails. |
pg.vru |
06-Dec-2015 |
|||
ES18 |
HCS-CC4000 10.6 3000 Skill Group Limit Incorrectly Imposed. |
web.config.api |
13-Dec-2015 |
|||
ES22 |
SHA-256 security update for Diag Framework, Web Setup and ISE. |
CSCut67104 and CSCux86640 |
security |
27-Jan-2016 |
||
ES23 |
Evaluation of icm for OpenSSL |
Router |
31-Jan-2016 |
|||
ES24 |
Auto-configure for Avaya agents fails. |
Router |
07-Feb-2016 |
|||
ES25 |
After PG Cycled call is dropped when agent is part of PQ. |
pg.cucm |
23-Feb-2016 |
|||
ES26 |
Allow translation route a call back to the Parent from CVP on child. Router asserts when ATR uses rule type as translation route. |
CSCuw20399 and CSCuw12449 |
pg.cucm |
08-Mar-2016 |
||
ES27 |
Not able to add instance in AdminClientSetup |
Instal and websetup |
16-Feb-2016 |
|||
ES30 |
Logger RCV Crash: BCP exhaust with persistent variable |
db.logger |
06-May-2016 |
|||
ES31 |
Refactor sADLib to increase speed and accuracy of AD searches |
Install |
12-Apr-2016 |
|||
ES32 |
Interrupted wrap-up state makes agent ready for millisecond |
pg.opc |
03-April-2016 |
|||
ES33 |
Retain Search Results in Script Editor during a Script Refresh |
scripteditor |
19-Apr-2016 |
|||
ES34 |
Finesse Stuck in Offhook state during Transfer to CTI Routepoint |
pg.cucm |
12-May-2016 |
|||
ES35 |
MIB OID reporting zero whenever SNMP service is started prior to ICM |
serviceability.snmp |
30-May-2016 |
|||
ES36 |
SNMP reporting incorrect values for physical RAM |
serviceability.snmp |
09-Jun-2016 |
|||
ES37 |
CTISVR Exception due to deadlock |
cti server |
21-Jun-2016 |
|||
ES38 |
HCS Validation rule failures. |
dbconfig |
08-Jun-2016 |
|||
ES39 |
PCCE patch for fixing supervisor and skillgroup issues |
web config api |
08-Jun-2016 |
|||
ES40 |
Agent goes disassociated from device after shared line out of service |
pg.cucm.jtapi |
19-Jul-2016 |
|||
ES42 |
AppGW reference for custom function replaced with #0# on script reload |
scripteditor |
12-Aug-2016 |
|||
ES43 |
PG does not remove dropped party from conference |
pg.cucm |
31-Aug-2016 |
|||
ES44 |
Logger: logger state transfer timeout |
db.logger |
25-Aug-2016 |
|||
ES45 |
PCCE DS Tomcat crash with sadlib error |
web config api |
17-Aug-2016 |
|||
ES46 |
Agent goes to NOT READY when call drops before/after CVP RNA timeout |
pg.cucm |
18-Sep-2016 |
|||
ES48 |
Diagnostic Framework stops providing Cisco performance counters |
serviceability. snmp |
29-Sep-2016 |
|||
ES53 |
Deliver an ES on 10.5(2) for CSCuz72695 |
security |
23-Jan-2017 |
|||
ES55 |
Evaluation of icm for struts2-jakarta |
Instal and Web Setup |
17-Mar-2017 |
Engineering Specials for Release 10.5(3)
ES |
Description |
Defect List |
Component |
Download |
Release Note |
Cisco.com Posting Date |
---|---|---|---|---|---|---|
ES3 |
Blind Transfer between agents doesn't display call variables |
CSCvb58937 |
cg.ctiserver |
19-Apr-17 |
||
ES4 |
Ability for ICM to use the CLI presentation restriction passed by the C7/SS7 network |
CSCvc60073 |
Router |
13-Apr-17 |
||
ES5 |
Evaluation of icm for struts2-jakarta |
CSCvd51714 and CSCvd51210 |
Web.setup |
14-Mar-17 |
||
ES8 |
Error "Delete of SkillGroupMember failed" when reskilling agent |
CSCva35830 and CSCve08401 |
Router |
20-Apr-17 |
||
ES12 |
Finesse API - GET respose intermittently includes dual calls |
CSCvc53089 |
cg.ctiserver |
12-May-17 |
||
ES14 |
Snapshot call request failure for ALTERING calls. |
CSCvd43582 |
PG.OPC |
29-May-17 |
||
ES15 |
Nightly Index Reorg will block tables from all other tasks for hours. |
CSCur57512 |
DB.HDS |
10-Jul-17 |
||
ES17 |
Script Editor Mouse Pop-ups / Tool Tips not working. |
CSCvc96258 |
Script Editor |
24-Jul-17 |
||
ES20 |
generateDtmf() called from the observer thread causing delay and blocking delivery of events. |
CSCvf08624 |
PG.CUCM. JTAPI |
23-Aug-17 |
||
ES23 |
DST change cause loss of Call type |
router |
07-Sep-2017 |
|||
ES24 |
Evaluation of icm for Struts2 REST Plugin vulnerability - struts upgrade |
web.setup deployment |
11-Sep-2017 |
|||
ES27 |
ICM VRU PIM Encounter Unexpected Crash with ProcessDialogFail |
pg.vru |
14-Oct-2017 |
|||
ES30 |
Agent Login attempt errors out after 60 secs. |
pg.cucm |
27-Nov-2017 |
|||
ES32 |
23:30 interval data missing from CallTypeHalfHour and CallTypeSkillGrou |
router |
28-Mar-2018 |
|||
ES33 |
Logout non-activity timer is not reset when Not Ready reason code is changed. |
pg.cucm |
06-Feb-2018 |
|||
ES34 |
WorkTime in TCD getting incorrectly incremented |
pg.opc |
13-Mar-2018 |
|||
ES35 |
SIP Outbound Dialer removes CallID from hash, causing record to stuck in "A" state in DL table. |
Outbound |
05-Mar-2018 |
|||
ES36 |
PG unable to establish connection with Router after network failover. |
pg.opc |
30-Mar-2018 |
|||
ES38 |
Agent State moves to READY even with CVP RNA NOT_READY Agent desk settings |
pg.cucm |
03-Jul-2018 |
|||
ES39 |
Script Editor Mouse Pop-ups / Tool Tips not working and fix Client AW failures. |
Script Editor and Install |
04-Jul-2018 |
|||
ES41 |
WorkReadyTime increments though Calls Answered and Calls Handled are 0. Snapshot call request failure for ALTERING calls. |
pg.opc |
22-Aug-2018 |
|||
ES42 |
Router issues including:
|
Router |
20-Sep-2018 |
|||
ES43 |
Evaluation of ICM for Struts remote code execution vulnerability |
CSCvm13986 |
web.setup |
Patch | Notes |
03-October-2018 |
ES47 |
Outbound issues including:
|
CSCvf72231 |
outbound |
29-November-2018 |
||
ES48 |
Deployment Type Failure - Invalid HCS-CC 12000 Validation Rule |
unifiedwebconfig |
29-November-2018 |
|||
ES49 |
Evaluation of icm for Apache Struts Commons FileUpload RCE |
web.setup |
18-December-2018 |
|||
ES54 |
Finesse Agent freezes for 60 seconds while waiting for Clear Connection |
pg.cucm.jtapi |
08-June-2019 |