This document provides installation instructions for ICM10.5(2) ES38. It also contains a list of ICM issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent ICM behavior.
This document contains these sections:
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ICM10.5(2)
ICM10.5(2) ES38 is compatible with and should be installed on these ICM components:
Do not install this engineering special on any components other than:
This section provides a list of significant ICM defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual ICM defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by ICM10.5(2) ES38.
Caveats in this section are ordered by ICM component, severity, and then
identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
|
Identifier |
Severity |
Component |
Headline |
|
CSCux83386 |
3 |
dbconfig |
HCS:Media class System validation Rule is failing for HCS 11.5 4k |
|
CSCuy84958 |
3 |
dbconfig |
HCS:Peripheral Gateway: validation Rule is failing for HCS-CC 4K |
|
CSCuy85335 |
3 |
dbconfig |
HCS:Agent Desk Settings: validation Rule is failing for HCS-CC 4K |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
Defect Number: CSCux83386
Component: dbconfig
Severity: 3
Headline: HCS:Media class System validation Rule is failing for HCS 11.5 4k
$$PREFCS
Symptom: The rule named by Media class:The
maximum number of media class is 15. will fail.When you switch between a another deployment type(NAM)
and 4k it will fail to switch. 1.Switch to NAM
2.Switch to 4k(It won't get switched successfully)
Conditions: 1.Import the day1configuration of 4k deployment type for 11.5
Workaround:
Further Problem Description:
Defect Number: CSCuy84958
Component: dbconfig
Severity: 3
Headline: HCS:Peripheral Gateway: validation Rule is failing for HCS-CC 4K
Symptom:
System validation rule failing when customer added Generic PG in HCS-CC 4000
deployment type for 4K : Steps to Reproduce: 1.Import the day1configuration of
4k deployment for 10.5 2.Open the cce webadministartion webpage 3.Login with administrator 4.Go
to the system validation tab 5.The rule named by Peripheral Gateway: Supported
peripheral gateway are CUCM, MR, avaya and VRU and
count of unsupported peripheral gateways supported are 0 Observed Result:
Adding Generic PG in HCS-CC 4K deployment, shows error as unsupported
peripheral gateway Expected Result: Should not throw error in system validation
rule in CCE web admin page
Conditions: Customer is in 10.5(2), Added generic PG in the HCS-CC 4000
deployment model
Workaround: NA
Further Problem Description:
Defect Number: CSCuy85335
Component: dbconfig
Severity: 3
Headline: HCS:Agent Desk Settings: validation Rule is failing for HCS-CC 4K
Symptom: HCS:Agent Desk Settings:
validation Rule is failing for HCS-CC 4K
Conditions: Customer is in 10.5(2), when enabling Ring No answerin agent desk setting
Workaround: NA
Further Problem Description:
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