This document provides installation instructions for ICM10.5(2) ES39. It also contains a list of ICM issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent ICM behavior.
This document contains these sections:
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This Engineering Special provides the following changes:
Resoved two bugs: CSCuz82402 and CSCuz20207.
ICM10.5(2) ES39 is compatible with and should be installed on these ICM components:
For Packaged CCE deployment:Install this ES during a scheduled downtime
Double click the ES installation file and step through the installation process
To uninstall this patch
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant ICM defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual ICM defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by ICM10.5(2) ES39.
Caveats in this section are ordered by ICM component, severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCuz82402 | 2 | web.config.api | UCCE admin reattributing fails for supervisor with alternate UPN suffix |
| CSCuz20207 | 3 | web.config.api | Peripheral Name of SkillGroup changed to the Enterprise Name in CCEADMIN |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
Defect Number: CSCuz82402
Component: web.config.api
Severity: 2
Headline: UCCE admin reattributing fails for supervisor with alternate UPN suffix
Defect Number: CSCuz20207
Component: web.config.api
Severity: 3
Headline: Peripheral Name of SkillGroup changed to the Enterprise Name in CCEADMIN
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P1 and P2 level problems are defined as follows: