This document provides installation instructions for Unified CCE 10.5(3) ES34. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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10.5(3)
You can install Unified CCE 10.5(3) ES34 on these Unified CCE components:
Do not install this engineering special on the following components:
Installation of this patch requires the all ICM services to be
shut down during the entire period of installation. It is always recommended to
install this ES during a scheduled downtime.
Note: Remove patches in the reverse order of their
installation. For example, if you installed patches 3, then 5, then 10 for a
product, you must uninstall
Resolved Caveats in this Engineering
Special
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
Resolved Caveats in
Unified CCE 10.5(3) ES34
This section lists caveats specifically resolved by Unified CCE 10.5(3) ES34.
Identifier |
Severity |
Component |
Headline |
|
3 |
pg.opc |
Worktime in TCD getting incorrectly incremented |
Defect Number: CSCvg89625
Component: pg.opc
Severity: 3
Headline: WorkTime in TCD
getting incorrectly incremented
Symptom: WorkTime getting
updated incorrectly for one of the reported TCD after a party leaves the
conference.
Conditions: Conference call flow
involving CVP, with agent desk setting work mode on outgoing enabled.
Workaround: NONE
Further Problem Description:
Caveats resolved earlier
ESs and included as part of ICM10.5 (3) ES34:
ES#
|
|
Severity
|
Component
|
Headline
|
Comments
|
ES30 |
CSCvg24826 |
2 |
pg.cucm |
Agent Login attempt errors
out after 60 secs. |
None |
ES33 |
CSCvf67430 |
3 |
pg.cucm |
Logout
non-activity timer is not reset When Not Ready reason code is changed. |
None |
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