This document provides installation instructions for ICM10.5(2) ES53. It also contains a list of ICM issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent ICM behavior.
This document contains these sections:
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ICM 10.5(2)
ES53 is compatible with and should be installed on these ICM components:
ICM 10.5(2) ES53 is compatible with and should be installed on these
ICM components other than:
Installation of this patch requires the all ICM services to be shut down during the entire period of installation. It is always recommended to install this ES during a scheduled
downtime.
• Using the ICM Service
Control, stop all the ICM services running on the system
• Launch the Installer
provided for ES53 and following the instructions on the screen
• Using the ICM Service
Control, start all ICM services again.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant ICM defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual ICM defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by ICM10.5(2) ES53.
Caveats in this section are ordered by ICM component,
severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're
delivering, i.e. all of the caveats from the release notes of the previous ES
which included these files.
|
Identifier |
Severity |
Component |
Headline |
|
CSCuz72695 |
3 |
security |
SSL
V2 and V3 not completely disabled for IIS |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're
delivering, i.e. all of the caveats from the release notes of the previous ES
which included these files.
Defect Number: CSCuz72695
Component: security
Severity: 3
Headline: SSL V2 and V3 not completely disabled for IIS
Symptom:
This is a modification on the Cisco Unified Contact Center Enterprise to adopt
new secure code best practices to enhance the security posture and resiliency
of the product. The web server should be secure by default. Known
broken/risky/weak cryptographic and hashing algorithms should not be used. The
Secure Sockets Layer (SSL) Version 2 and Version 3 should be
fully disabled.
Conditions: Device configured with default configuration.
Workaround: Not applicable or available.
Further Problem Description:
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P1 and P2 level problems are defined as follows: