This document provides installation instructions for ICM10.5(2) ES30. It also contains a list of ICM issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent ICM behavior.
This document contains these sections:
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ICM 10.5(2)
ICM10.5(2) ES30 is compatible with and should be installed on these ICM components:
Do not install this engineering special on any of the following components other than:
· Installation of this patch requires the all ICM
services to be shutdown during the entire period of installation. It
is always recommended to install this ES during a scheduled downtime.
· · Using the
ICM Service Control, stop all the ICM services running on the system
· · Launch
the Installer provided for ES30 and following the instructions on the screen
· · Using the ICM Service Control, start all ICM services again.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant ICM defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual ICM defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by ICM10.5(2) ES30.
Caveats in this section are ordered by ICM component, severity, and then
identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
|
Identifier |
Severity |
Component |
Headline |
|
CSCux38070 |
3 |
db.logger |
ET:
Logger RCV Crash: BCP exhaust with persistent variable |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
Defect Number: CSCux38070
Component: db.logger
Severity: 3
Headline: ET: Logger RCV Crash: BCP exhaust with persistent variable
Symptom:
Logger RCV process crashes randomly with minidump due to BCP exhaust.
11:31:10:152 lb-rcv Trace: CExceptionHandlerEx::GenerateMiniDump -- A Mini Dump
File is available at logfiles\recovery.exe_20151117113110096.mdmp 11:31:10:331
lb-rcv Unhandled Exception: Exception code: 80000003 BREAKPOINT Fault address:
7704322C 01:0001222C C:\Windows\syswow64\KERNELBASE.dll Registers: EAX:00000000
EBX:00000031 ECX:00002830 EDX:00188DCC ESI:004889B0 EDI:00000005
CS:EIP:0023:7704322C SS:ESP:002B:0565D868 EBP:0565D870 DS:002B ES:002B FS:0053
GS:002B Flags:00000246 Call stack: Address Frame 7704322C 0565D870 DebugBreak+2
67D4459C 0565D87C EMSAbortProcess+C 67D4ACD1 0565ED88 EMSReportCommon+1A1
67D4ADBB 0565EDA8 EMSFailMessage+2B 0025DB9C 0565EDCC
SQLDb::GetBcpConnection+9C 0025DCF9 0565EE00 SQLDb::StartTransaction+B9
0024F25B 0565EE34 ICRDb::StartTransaction+BB 00257009 0565FE44
ICRDb::RecoveryRplDupThenIns+249 00256702 0565FE60 ICRDb::InsertRecoveryMsg+112
002562E8 0565FE84 ICRDb::RecoveryMsgInput+278 00242BF1 0565FEA0 RecoveryClient::ReadRecoveryData+81
00242F28 0565FEB0 RecoveryClient::ScanForWork+58 00243ABF 0565FED4
RecoveryClient::RecoverHistory+9F 754DC3D4 0565FF0C endthread+48 754DC474
0565FF14 endthread+E8 76A5337A 0565FF20 BaseThreadInitThunk+12 77DF9882
0565FF60 RtlInitializeExceptionChain+63 77DF9855 0565FF78
RtlInitializeExceptionChain+36
Conditions: When persistent variable is configured.
Workaround: None
Further Problem Description: One
or more of the following links will take you to an emergency patch called an Engineering
Special or ES. If you are not directly experiencing this problem, we encourage
you to select or wait for a formally tested fix in an upcoming major, minor, or
maintenance release. Installing any interim emergency patch or ES on a
production system poses a risk of instability due to the limited testing it
receives. If you believe you are currently experiencing this problem and you
cannot wait for a later release, please select the link for the ES built for
your system. To identify the base version for this ES, please remove _ES?? from the version name listed below. That will give you the
version of the tested base release you may install a given ES over. Be sure to
read the release notes or Readme file before running the patch installer.
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